EAP 225 Outdoor in Omada v3.2.14 not showing data

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
12

EAP 225 Outdoor in Omada v3.2.14 not showing data

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
EAP 225 Outdoor in Omada v3.2.14 not showing data
EAP 225 Outdoor in Omada v3.2.14 not showing data
2021-05-13 23:51:29 - last edited 2021-05-14 03:46:42
Model: EAP225-Outdoor  
Hardware Version: V1
Firmware Version: 1.20.0 Build 20200422 Rel. 70543

I tried setting up Omada (3.2.14) with my EAP 225-Outdoor (1.20.0 Build 20200422 Rel. 70543) and EAP 245 V1 (1.4.0 Build 20180323 Rel. 32551). It seems to work, but I can't see any clients listed or details about it. Clients can connect, but no data is showing up.

  0      
  0      
#1
Options
2 Accepted Solutions
Re:EAP 225 Outdoor in Omada v3.2.14 not showing data-Solution
2021-05-14 02:27:23 - last edited 2021-05-14 03:46:42

Dear @swickts,

 

swickts wrote

Here's what I see:

 

Notice how there's nothing for channel, clien number/download/upload are all 0. If I turn off the EAP245 device, I'm still able to connect the network just fine, but still empty/0 for the stats for the outdoor one.

 

It's because the EAP225-Outdoor is running with a firmware that adapts Controller v4, downgrade the firmware will fix it.

 

Here is the EAP225-Outdoor(US) firmware for Controller v3.

EAP225-Outdoor(US)_V1_1.7.0 Build 20200113.zip

>> Omada EAP Firmware Trial Available Here << *Try filtering posts on each forum by Label of [Early Access]*
Recommended Solution
  1  
  1  
#7
Options
Re:EAP 225 Outdoor in Omada v3.2.14 not showing data-Solution
2021-08-06 00:46:14 - last edited 2021-08-09 09:51:02

Dear @john.redcat,

 

john.redcat wrote

Hi Sir, Can you provide me also a firmware for outdoor eap110(US) for omada controller oc200 v3.2.14?

 

EAP110-Outdoor(US)_V3_3.5.0 Build 20200113

 

Kind Note: All of the EAP firmware for Omada Controller v3.x can be found in this post.

>> Omada EAP Firmware Trial Available Here << *Try filtering posts on each forum by Label of [Early Access]*
Recommended Solution
  0  
  0  
#11
Options
11 Reply
Re:EAP 225 Outdoor in Omada v3.2.14 not showing data
2021-05-14 00:35:08

@swickts 

The Clients page should be like this, we can see the Download, Upload, Rate, Active time.

 

Here is the User Guide of 3.2.1 Controller.

 

Can you paste a picture of what you mentioned?

Just striving to develop myself while helping others.
  0  
  0  
#2
Options
Re:EAP 225 Outdoor in Omada v3.2.14 not showing data
2021-05-14 00:52:45

@swickts 

 

Seems it's a compatible issue, you may contact TP-Link and ask them to send you the firmware that compatible with your V3 Controller for EAP225-Outdoor.

Just striving to develop myself while helping others.
  0  
  0  
#3
Options
Re:EAP 225 Outdoor in Omada v3.2.14 not showing data
2021-05-14 00:57:54

Dear @swickts,

 

swickts wrote

I tried setting up Omada (3.2.14) with my EAP 225-Outdoor (1.20.0 Build 20200422 Rel. 70543) and EAP 245 V1 (1.4.0 Build 20180323 Rel. 32551). It seems to work, but I can't see any clients listed or details about it. Clients can connect, but no data is showing up.

 

A similar topic has been discussed in the post below. 

EAP245 V3 not showing stats with OC200 controller version 3.2.14

>> Omada EAP Firmware Trial Available Here << *Try filtering posts on each forum by Label of [Early Access]*
  0  
  0  
#4
Options
Re:EAP 225 Outdoor in Omada v3.2.14 not showing data
2021-05-14 02:04:59

@Virgo Thanks - I've sent a request to TP-Link to see if I can get a firmware that supports the V3 Omada software. Kind of annoying that it says it supports it, but they don't provide a firmware that works with it.

  0  
  0  
#5
Options
Re:EAP 225 Outdoor in Omada v3.2.14 not showing data
2021-05-14 02:09:41

Here's what I see:

 

Notice how there's nothing for channel, clien number/download/upload are all 0. If I turn off the EAP245 device, I'm still able to connect the network just fine, but still empty/0 for the stats for the outdoor one.

  0  
  0  
#6
Options
Re:EAP 225 Outdoor in Omada v3.2.14 not showing data-Solution
2021-05-14 02:27:23 - last edited 2021-05-14 03:46:42

Dear @swickts,

 

swickts wrote

Here's what I see:

 

Notice how there's nothing for channel, clien number/download/upload are all 0. If I turn off the EAP245 device, I'm still able to connect the network just fine, but still empty/0 for the stats for the outdoor one.

 

It's because the EAP225-Outdoor is running with a firmware that adapts Controller v4, downgrade the firmware will fix it.

 

Here is the EAP225-Outdoor(US) firmware for Controller v3.

EAP225-Outdoor(US)_V1_1.7.0 Build 20200113.zip

>> Omada EAP Firmware Trial Available Here << *Try filtering posts on each forum by Label of [Early Access]*
Recommended Solution
  1  
  1  
#7
Options
Re:EAP 225 Outdoor in Omada v3.2.14 not showing data
2021-05-14 03:46:53
Thanks! I downgraded to that firmware and things are working now!
  2  
  2  
#8
Options
Re:EAP 225 Outdoor in Omada v3.2.14 not showing data
2021-05-14 08:38:47

@swickts 

 

swickts wrote

Thanks! I downgraded to that firmware and things are working now!

 

Welcome. Glad to know your concern was resolved finally.

 

Hope you enjoy the Internet with TP-Link Omada!

>> Omada EAP Firmware Trial Available Here << *Try filtering posts on each forum by Label of [Early Access]*
  0  
  0  
#9
Options
Re:EAP 225 Outdoor in Omada v3.2.14 not showing data
2021-08-05 16:50:46

@Fae 

 

Hi Sir, Can you provide me also a firmware for outdoor eap110(US) for omada controller oc200 v3.2.14?

 

Thanks! 

  0  
  0  
#10
Options
Re:EAP 225 Outdoor in Omada v3.2.14 not showing data-Solution
2021-08-06 00:46:14 - last edited 2021-08-09 09:51:02

Dear @john.redcat,

 

john.redcat wrote

Hi Sir, Can you provide me also a firmware for outdoor eap110(US) for omada controller oc200 v3.2.14?

 

EAP110-Outdoor(US)_V3_3.5.0 Build 20200113

 

Kind Note: All of the EAP firmware for Omada Controller v3.x can be found in this post.

>> Omada EAP Firmware Trial Available Here << *Try filtering posts on each forum by Label of [Early Access]*
Recommended Solution
  0  
  0  
#11
Options

Information

Helpful: 0

Views: 2093

Replies: 11