EAP 245 Can't update firmware

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.

EAP 245 Can't update firmware

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
EAP 245 Can't update firmware
EAP 245 Can't update firmware
2022-03-12 22:58:32
Model: EAP245  
Hardware Version: V3
Firmware Version: 5.0.1 Build 20210113 Rel. 63140(4a50)

I have a TPLink EAP 245 v3 wtih firmware v 5.0.1 Build 20210113 Rel. 63140(4a50).

 

Whenever I attempt to update the firmware I get the message "Bad file" or "Failed to check for new update".

 

I've tried this with firmware files from the US, UK and CA TPLink sites.  What can I do to troubleshoot this?  Is there a way to force a firmware update via SSH?

 

Thanks for your help.

 

  0      
  0      
#1
Options
2 Reply
Re:EAP 245 Can't update firmware
2022-03-13 20:59:02

  @rc1 you are updating an standlone ap or with controller ? if standalone does a factiry reset and then update helps ? if using controller .. what version?

rc1 wrote

I have a TPLink EAP 245 v3 wtih firmware v 5.0.1 Build 20210113 Rel. 63140(4a50).

 

Whenever I attempt to update the firmware I get the message "Bad file" or "Failed to check for new update".

 

I've tried this with firmware files from the US, UK and CA TPLink sites.  What can I do to troubleshoot this?  Is there a way to force a firmware update via SSH?

 

Thanks for your help.

 

 

  0  
  0  
#2
Options
Re:EAP 245 Can't update firmware
2022-03-14 06:10:47

  @rc1 

Hello

Please confirm your region and go to your regional site to download the firmware. Any upload of the wrong firmware could cause system-level trouble on your EAP.

Please make sure the conenction during the update. You should upload the firmware that is file type is BIN. Double-check your uploaded file type.

You can refer to this link. It is the same step for the upgrade/downgrade. Make sure everything's on right track. It should not happen the error like yours.

How to downgrade firmware of EAP if it is abnormal after the update?

Happy New Year! Meet Us at CES 2023 | Featuring Wi-Fi 7, Omada Business Networking, VIGI Video Surveillance
  0  
  0  
#3
Options

Information

Helpful: 0

Views: 435

Replies: 2

Related Articles