Upgrade firmware ER706W failed

Upgrade firmware ER706W failed

38 Reply
Re:Upgrade firmware ER706W failed
2024-01-04 09:03:34

Hi @JackLuk 

Thanks for posting in our business forum.

JackLuk wrote

  @Clive_A I am ready for a remote session. Tomorrow 05.01.2024 any time. 

Will create a case for you to follow this up privately.

Reply your time zone to the email you receive later and let me know.

Best Regards! If you are new to the forum, please read: Howto - A Guide to Use Forum Effectively. Read Before You Post. Look for a model? Search your model NOW Beta firmware got some NEW features! Subscribe for the latest update!Download Beta Here☚ ☛ ★ Configuration Guide ★ ☚ ☛ ★ Knowledge Base ★ ☚ ☛ ★ Troubleshooting Manual ★ ☚ (Disclaimer: Short links are used above solely for guidance to TP-Link subdomains and are safe and tracker-free. Exercise caution with short links from non-official members on forums. We are not liable for external content or damage from non-official members' link use.)
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#32
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Re:Upgrade firmware ER706W failed
2024-01-04 09:14:28

Hi @Clive_A 

Thank you so much for taking the time to post the issue on TP-Link community!

To better assist you, I've created a support ticket via your registered email address, and escalated it to our support engineer to look into the issue. The ticket ID is TKID240106612, please check your email box and ensure the support email is well received. Thanks!

Once the issue is addressed or resolved, welcome to update this topic thread with your solution to help others who may encounter the same issue as you did.

Many thanks for your great cooperation and patience!

Best Regards! If you are new to the forum, please read: Howto - A Guide to Use Forum Effectively. Read Before You Post. Look for a model? Search your model NOW Beta firmware got some NEW features! Subscribe for the latest update!Download Beta Here☚ ☛ ★ Configuration Guide ★ ☚ ☛ ★ Knowledge Base ★ ☚ ☛ ★ Troubleshooting Manual ★ ☚ (Disclaimer: Short links are used above solely for guidance to TP-Link subdomains and are safe and tracker-free. Exercise caution with short links from non-official members on forums. We are not liable for external content or damage from non-official members' link use.)
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#33
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Re:Upgrade firmware ER706W failed
2024-01-06 07:20:36 - last edited 2024-01-06 07:21:19

 I just want to let everyone know that my router was successfully upgraded to the version 1.0.2. It took almost 2 hours remote intervention of the support engineer. Then I got a special firmware version that healed my router, so it started to upgrade it’s firmware through a normal process (by clicking on the link to the new firmware version in the Omada controller Devices page).

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#34
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Re:Upgrade firmware ER706W failed
2024-01-06 07:34:38

  @JackLuk That's good news. Thank you for your effort. Not much to do with falty Java versions on PC's i guess. Now we just wait for the proper update-file

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#35
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Re:Upgrade firmware ER706W failed-Solution
2024-01-06 12:11:26 - last edited 2024-01-06 12:11:31

Hello @delpit and other community members,

 

For the issue that the ER706W failed to upgrade from v1.0.0 firmware to v1.0.1 or v1.0.2 firmware, please try upgrading to the following transition firmware manually first, then you should be able to upgrade to the v1.0.1 or later firmware.

 

ER706W_V1_1.0.0_Build 20230712 (Beta)

Notes:

(1) Please be sure you have read the Beta Test Agreement before upgrading the Beta firmware!

(2) You may refer to the following guide to manually upgrade your ER706W. How to Upgrade/Downgrade Omada Gateways

(3) After you upgrade the above firmware, you should be able to upgrade to the v1.0.1 or later firmware.

>> Omada EAP Firmware Trial Available Here << *Try filtering posts on each forum by Label of [Early Access]*
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#36
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Re:Upgrade firmware ER706W failed
2024-01-07 05:27:57

  @Fae 

 

Thanks, this worked. 

ER706W v1.0.3 5.12.9 Model OC200 2.0 Firmware 2.11.3 Build 20230906 Rel.36272 EAP225-Outdoor(EU) v1.0 EAP225-Wall(EU) v2.0 EAP230-Wall(EU) v1.0 EAP615-Wall(EU) v1.2.3 TL-SG2008P v1.0 TL-SG2008P v3.20
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#37
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Re:Upgrade firmware ER706W failed
2024-01-07 13:48:31

Worked for me also. Thanks!

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#38
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Re:Upgrade firmware ER706W failed
2024-01-08 05:23:33

  @delpit 

same on my site, the intermediate firmwarefile solve the issue. I was able to install the latest updates now. Thanks for all our investigations. 

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#39
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