Troubleshooting Tapo Automation: Smart Plug Fails to Turn On at Low Temperature

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Troubleshooting Tapo Automation: Smart Plug Fails to Turn On at Low Temperature

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
Troubleshooting Tapo Automation: Smart Plug Fails to Turn On at Low Temperature
Troubleshooting Tapo Automation: Smart Plug Fails to Turn On at Low Temperature
2024-10-30 17:13:13 - last edited 2024-11-08 06:05:57
Model: Tapo T310   KP303  
Hardware Version:
Firmware Version:

With the weather getting colder, I thought I’d give my Tapo smart home setup a new twist. I set an automation to turn on the smart plug whenever the temperature drops below 12°C. Seemed simple enough—just a little backup to make sure the space stays cozy without me constantly checking the thermostat.

 

Most of the time, it works exactly as planned, kicking in right when it should. But every now and then, I’ll get a notification: Failed to turn on the plug. No real pattern to it, just randomly decides not to work when I actually need it.

 

Now I’m trying to figure out what’s going wrong. Maybe there’s a fix, or maybe it’s just a glitchy side of smart tech. Anyone else have similar experiences with Tapo automations?

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Re:Troubleshooting Tapo Automation: Smart Plug Fails to Turn On at Low Temperature-Solution
2024-11-01 06:18:52 - last edited 2024-11-08 06:05:57

  @DDRIII 

 

Did you receive the notification - the other Action you set? 

 

Please check if the smart plug's network connection is stable. If it's offline (unable to be managed remotely) or if the Wi-Fi is disconnected, the automation won't work properly.

 

Check the signal strength of the smart plug: Tapo app > device page > Device Settings > Device Info > tap the wifi/signal icon to check the RSSI rate. 

Strong: more than -50 dBm

Good to Average: among -70 dBm to-50 dBm

Poor: less than -70 dBm

 

If the wifi signal is strong, check whether there is a cloud disconnection issue. When you receive the automation failure message, switch phone's network to cellular data and try to control the smart plug directly in the Tapo app, see if the remote control is functioning properly at the time. 

 

 

More troubleshooting suggestions: What can I do if the Smart Action/Automation doesn’t take effect as expected?

Tapo P110M Matter 1.3 Release Energy Monitoring through Matter ▶ Smart HomeBase Tapo H500 - Even More Powerful Smart Hub ▶ First Smart Switch Module! Tapo S112 Smart Switch Module with Roller and Switch Dual ModesTapo Camera Image Style & Image Brightness Try out a different image style for your camera!
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Re:Troubleshooting Tapo Automation: Smart Plug Fails to Turn On at Low Temperature
2024-10-30 17:15:03

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Re:Troubleshooting Tapo Automation: Smart Plug Fails to Turn On at Low Temperature
2024-10-30 17:15:36

  @DDRIII 

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Re:Troubleshooting Tapo Automation: Smart Plug Fails to Turn On at Low Temperature-Solution
2024-11-01 06:18:52 - last edited 2024-11-08 06:05:57

  @DDRIII 

 

Did you receive the notification - the other Action you set? 

 

Please check if the smart plug's network connection is stable. If it's offline (unable to be managed remotely) or if the Wi-Fi is disconnected, the automation won't work properly.

 

Check the signal strength of the smart plug: Tapo app > device page > Device Settings > Device Info > tap the wifi/signal icon to check the RSSI rate. 

Strong: more than -50 dBm

Good to Average: among -70 dBm to-50 dBm

Poor: less than -70 dBm

 

If the wifi signal is strong, check whether there is a cloud disconnection issue. When you receive the automation failure message, switch phone's network to cellular data and try to control the smart plug directly in the Tapo app, see if the remote control is functioning properly at the time. 

 

 

More troubleshooting suggestions: What can I do if the Smart Action/Automation doesn’t take effect as expected?

Tapo P110M Matter 1.3 Release Energy Monitoring through Matter ▶ Smart HomeBase Tapo H500 - Even More Powerful Smart Hub ▶ First Smart Switch Module! Tapo S112 Smart Switch Module with Roller and Switch Dual ModesTapo Camera Image Style & Image Brightness Try out a different image style for your camera!
Recommended Solution
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