@Vincent-TP 

I am unable to update to the new pre-release firmware EAP772-Outdoorv1_1.3.1_[20250904-rel58599]. I believe the reason for this, is that the confidential "test" firmware I was sent from support a couple of weeks ago has a version number HIGHER than 1.3.1, even though it is older, as you can see:

When support first sent me the test firmware, they had to modify it because I had already loaded 1.3.1, so they had to artificially change the version number to 1.3.90 (which is higher than 1.3.1) It seems once again I cannot load the NEWER 1.3.1. There appears to be a block in place preventing users from DOWNGRADING to a lower firmware version number.

I want to upgrade to this firmware because I'm unable to properly backup my settings on this "test" firmware.

For reference, my support ticket# was TKID250813878.

Thank you

@Vincent-TP 

There does not appear to be a version 1.0.14 for the EAP772-Outdoor. I did notice there is a 1.0.14 for the EAP772 however, but I am reluctant to try that as it is not the same product. 

Regardless, the latest non-beta public firmware for the EAP772-Outdoor appears to be EAP772-Outdoor(CA)_V1 _1.0.6 Build 20250416:

After attempting to load EAP772-Outdoor(CA)_V1 _1.0.6 Build 20250416, I still get the same error "failed to check for new update". I also tried the latest non-beta USA firmware, EAP772-Outdoor(US)_V1_1.0.4 Build 20250320 and this resulted in the same error.

I believe the firmware upgrade check is present on the TEST firmware support had originally sent me. It does not seem to allow changing to a firmware version lower than 1.3.90, even if it is not a test firmware.

I believe the solution is you will need to bump the non-test firmware version higher than 1.3.90, or send me another test firmware (with a version higher than 1.3.90) that does not have the downgrade check in place - but I am not sure.

Thanks