Vigi cloud access disconnected
Vigi cloud access disconnected
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Registered: 2025-06-02
a week ago - last edited a week ago
Posts: 3
Helpful: 1
Solutions: 0
Stories: 0
Registered: 2025-06-02
Vigi cloud access disconnected
a week ago - last edited a week ago
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Looks like my nvr is working fine and network but the vigi cloud access is not (vigi mobile application) says device is offline but i could access the nvr web interface by connecting to loval network?
Any issue with TPlink cloud access platform feature
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a week ago - last edited a week ago
Posts: 7732
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Solutions: 1949
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Registered: 2023-06-09
Re:Vigi cloud access disconnected -Solution
a week ago - last edited a week ago
Based on the pictures, your network where your NVR resides seems to experience an Internet connectivity issue. You might diagnose the Internet problems on your local network before seeing them online from the cloud.
Best Regards!
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a week ago - last edited a week ago
Posts: 7732
Helpful: 3938
Solutions: 1949
Stories: 0
Registered: 2023-06-09
Re:Vigi cloud access disconnected -Solution
a week ago - last edited a week ago
Based on the pictures, your network where your NVR resides seems to experience an Internet connectivity issue. You might diagnose the Internet problems on your local network before seeing them online from the cloud.
Best Regards!
If you are new to the forum, please read: Howto - A Guide to Use Forum Effectively. Read Before You Post.
Look for a model? Search your model NOW
Official and Beta firmware. NEW features! Subscribe for the latest update! ☛Download Beta Here☚
☛ ★ Configuration Guide ★ ☚
☛ ★ Knowledge Base ★ ☚
☛ ★ Troubleshooting ★ ☚
● Be kind and nice.
● Stay on the topic.
● Post details.
● Search first.
● Please don't take it for granted.
● No email confidentiality should be violated.
● S/N, MAC, and your true public IP should be mosaiced.
● I don't provide ETA for any products/features. No comment.
Recommended Solution
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a week ago - last edited a week ago
Posts: 3
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Registered: 2025-06-02
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