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Hotspot need Autoreset Local Users Traffic Quota at the End of Every Cycle (Daily/Weekly/Monthly)

Hotspot need Autoreset Local Users Traffic Quota at the End of Every Cycle (Daily/Weekly/Monthly)

Hotspot need Autoreset Local Users Traffic Quota at the End of Every Cycle (Daily/Weekly/Monthly)
Hotspot need Autoreset Local Users Traffic Quota at the End of Every Cycle (Daily/Weekly/Monthly)
a week ago
Tags: #Controller #Portal #Local User
Model: OC200   OC300   Omada Software Controller (Windows)  
Hardware Version: V3
Firmware Version: Up to date

Description: Currently, under the Portal/Hotspot Local User settings, we can configure time-based traffic quotas (Daily, Weekly, or Monthly) for each user. However, we have encountered an issue regarding how unused data is handled when a new period begins.

For example, if a Local User is assigned a 50 GB monthly quota but only uses 30 GB during that month, the remaining data balance does not automatically reset to zero at the start of the next month.

This behavior causes significant operational challenges for managed sites—especially in maritime/vessel projects, where automated, strict bandwidth management is critical.

Requested Enhancement: We kindly request the Omada R&D team to consider adding a toggle/checkbox under the Portal -> Hotspot -> Local User -> Traffic Limit settings:

  • Option: "Reset traffic limit automatically at the start of each cycle (regardless of remaining quota)"

Impact: Having this feature would greatly reduce the daily maintenance burden for network admins, as they currently have to adjust or reset quotas manually. This functionality is in high demand for vessel deployments and marine business scenarios.

We would greatly appreciate it if the Omada team could evaluate this request for future controller firmware updates. Thank you!

 

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Re:Hotspot need Autoreset Local Users Traffic Quota at the End of Every Cycle (Daily/Weekly/Monthly)
a week ago

 

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#2
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Re:Hotspot need Autoreset Local Users Traffic Quota at the End of Every Cycle (Daily/Weekly/Monthly)
a week ago

 

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#3
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Re:Hotspot need Autoreset Local Users Traffic Quota at the End of Every Cycle (Daily/Weekly/Monthly)
Friday - last edited Friday

Hi  @Brian-Lin 

Thanks for posting here.

The unused data from last month will be automatically reset to zero. Do you mean that the 20GB of unused data from July has been carried over to August?

 

If so, would you please share the detailed config page of the local users?

 

For this screenshot, the traffic was set to Daily, not Monthly.

 

 

 

Wish you a happy life and smooth network usage!  >Get the Latest Omada SDN Controller Releases Here< >Get the Latest Firmware Releases for Omada Routers Here< >Experience the Latest Omada EAP Firmware< >Experience the Latest Omada Switch Firmware<
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Re:Hotspot need Autoreset Local Users Traffic Quota at the End of Every Cycle (Daily/Weekly/Monthly)
Friday

  @Vincent-TP 

Dear Team 

Detailed config page

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Re:Hotspot need Autoreset Local Users Traffic Quota at the End of Every Cycle (Daily/Weekly/Monthly)
Friday

  @Vincent-TP 

 

 

 

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Re:Hotspot need Autoreset Local Users Traffic Quota at the End of Every Cycle (Daily/Weekly/Monthly)
Monday

Hi  @Brian-Lin 

 

Thanks for sharing. Can you please also help confirm the below?

 

Do you mean that the 20GB of unused data from July has been carried over to August? 

 

If convenient, please also let us know how you found this. Thanks.

 

Wish you a happy life and smooth network usage!  >Get the Latest Omada SDN Controller Releases Here< >Get the Latest Firmware Releases for Omada Routers Here< >Experience the Latest Omada EAP Firmware< >Experience the Latest Omada Switch Firmware<
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Re:Hotspot need Autoreset Local Users Traffic Quota at the End of Every Cycle (Daily/Weekly/Monthly)
21 hours ago

  @Vincent-TP 

 

Thank you for the quick response. To clarify the issue:

It is not that the unused 20 GB is added to the next month's quota (making it 70 GB total). Instead, the user’s used traffic counter (30 GB) does not reset to zero when the new month starts.

As a result, the user remains capped at their previous usage and is only left with the remaining 20 GB for the entire new month, rather than getting a fresh 50 GB allowance.

This current behavior creates a significant discrepancy for time-based quota management (daily, weekly, or monthly):

  • Expected Logic: When a new cycle begins, the used traffic counter should automatically reset to zero, granting the user their full designated quota (e.g., 50 GB) for the new period, regardless of whether they fully consumed the quota in the previous cycle.

  • Current Behavior: The system carries over the accumulated usage data, effectively limiting the user to only the leftover balance from the previous period.

To address this, we would like to request an optional setting/toggle in the Local User configuration section (where credentials, rate limits, and traffic limits are set):

  • Requested Toggle: An option to automatically reset the traffic counter to zero at the start of each new cycle, even if the user has unused data remaining.

This feature would make the time-based quota management much more intuitive and dramatically reduce the manual workload for network administrators. Thank you again for evaluating this request!

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Tags

Controller Portal
Local User