I need your assistance with resetting the password of my TP-Link VIGI C330 IP camera
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Dear TP-Link VIGI Support,
I need your assistance with resetting the password of my TP-Link VIGI C330 IP camera. This is my own device, but I have forgotten the administrator password.
Device Details:
- Model: VIGI C330
- Serial Number (S/N): 22486W0007823
- MAC Address: 7C:F1:7E:DB:82:EE
Issue Description:
- I forgot the camera's administrator password.
- I tried using VIGI Security Manager and selected Forgot Password → Technical Support, but it always shows "The device is not reachable."
- I also tried resetting through my VIGI NVR, but it displays "Unable to get the information about the camera."
- I opened the camera and could not find any physical reset button.
Could you please provide the official password recovery procedure or a recovery/reset file (if applicable) for this device? I can also provide proof of ownership or any additional information you require.
Thank you for your assistance.
Best regards,
sujit saha
9609171128
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Dear TP-Link Technical Support Team,
I am requesting your assistance in recovering access to my TP-Link VIGI C330 IP Camera.
I have forgotten the administrator password, and I no longer have access to the email account that was used when the camera was initially activated. Therefore, I am unable to receive the verification code through the VIGI App.
I have already used the Forgot Password option in VIGI Security Manager, which generated a password recovery QR code. However, since I no longer have access to the original account, I cannot complete the verification process.
Device Information:
- Model: TP-Link VIGI C330 (4mm)
- Serial Number (S/N): 22486W0007823
- MAC Address: 7C:F1:7E:D8:B2:EE
I have attached:
- A photo of the camera label.
- The password recovery QR code generated by VIGI Security Manager.
Kindly provide the verification code or advise me on the appropriate password recovery procedure. If proof of ownership or any additional information is required, please let me know and I will provide it immediately.
Thank you for your time and support. I look forward to your response.
Best regards,
Name: Sujit Saha
Phone:9609171128
Email:computerhelpdeskss@gmail.com