How could I reset the switch to factory mode if the password is missing? I tested connecting the micro-USB console port and restarting the switch, but it didn't show any hint for bootuitl. Thanks!

This Article Applies to: All JetStream Smart and Managed series Switches managed by Omada Controller, including TL-SL2xxx(P) , TL-SG2xxx(P/MP), TL-SG3xxx(P/MP/XMP) Issue Description/Phenomenon: Recent

Controller: Omada Software Controller on Linux v5.5.6 After upgrading from v1.0.3 to v1.0.7 switch did not reboot and stayed in disconnected status. However, network was not broken and switch was resp