Tapo Smart Camera Forums - TP-Link Community

TroubleshootingWhat to do if the battery drains quickly on my Tapo battery-powered camera/doorbell?

This Article Applies To All Tapo battery-powered cameras or doorbells Description The battery level of the Tapo battery-powered camera/doorbell drops very quick, for example, the power consumption exc

Motion DetectionBattery

By

Wayne-TP

2Helpful

9816Views

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C560ws constantly detecting people without anyone near the camera

Constantly getting false positives literally the entire time. No movement is there at all. This thing is broken I think. This is what my entire feed looks like, every three minutes a detection. Got my

By Jayru · Latest post 26 minutes ago by Solla-topee

0Helpful

72Views

3Replies

C560WS Person Detection detects chickens as "person" when Auto tracking(Person) is enabled.

I'm using this camera to watch our front lawn and also serves as kind of a "doorbell" when it detects a person near our gate. It's connected to a h200 which triggers a chime via automation when there'

By mangaTom19 · Latest post 46 minutes ago by Solla-topee

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49Views

3Replies

C840 with H500 - "Firmware not supporting. Please update it to the latest version"

Hello, I purchased a Tapo C840 Smart Monitor Camera, and the H500 SmartBase, but when I try to add the C840 to it on the app I see the message - "Firmware not supporting. Please update it to the lates

FirmwareHub Video Storage

By Tapo_User1 · Latest post 53 minutes ago by Wayne-TP

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27Views

1Replies

C260 H264 Codec

Hello, While i'm research Tapo C260 on website Specifications - Tapo C260 | Pan/Tilt AI Home Security Wi-Fi Camera | TP-Link I see codec is H264, but when I received product. And added to my synology

By anhnv93 · Latest post 2 hours ago by KJP10480

1Helpful

362Views

11Replies

Camera won't detect or notify anymore

Hello, since last firmware update the camera won't detect or notify anymore. I don't see the light change color when I walk in front of it. Everything is activated, zones, notifications.

Motion Detection

By Lunar117 · Latest post 2 hours ago by Lunar117

0Helpful

25Views

1Replies

notifications

im not all of a sudden not getting notifications even though i have dection on. tried unistall, reboot, reset etc

By Italy

0Helpful

13Views

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New feature: turn notifications on and off

I want the option to turn off notifications but keep the camera recording (not in privacy mode). This will allow me to keep the camera on when I'm at home without getting notifications of detection. A

NotificationFeature Request

By foourtoes

0Helpful

262Views

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Detect

Detect has stopped working unless I open the app. Detection turns off all the time. When I open the app I can see it is switched off

By Tui25

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15Views

0Replies

Automatic Re-activation of Patrol Mode

Hi, I have a camera on which I want the patrol mode to stay active all the time. However, if it is manually turned off, I would like it to automatically turn back on after a few minutes. Is there any

Remote ControlPatrol Mode

By alexcri1996

0Helpful

17Views

0Replies