Archer VR2800 (AC2800) DNS drop out error

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
12

Archer VR2800 (AC2800) DNS drop out error

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
13 Reply
Re:Update to issue
2019-05-29 08:27:35

Did you resolve this issue. I have the same issue and been unable to solve it.

  0  
  0  
#12
Options
Re:Re:Update to issue
2019-05-30 05:56:18

Hi,

 

Is the model Archer VR2800?

 

What is the light status of it when the DNS error message pops up? Can you login to the web interface of the VR2800 at that time?

 

If so, please take a full screenshot of the status page to us and then we can do further analysis. 

 

Good day. 

 

Unikoman wrote

Did you resolve this issue. I have the same issue and been unable to solve it.

 

  0  
  0  
#13
Options
Re:Re:Re:Update to issue
2019-06-05 10:42:37

Hi,

 

Is the model Archer VR2800?

 

Yes

 

 

What is the light status of it when the DNS error message pops up? Can you login to the web interface of the VR2800 at that time?

lights stay on ,  I noticed internet drops then wifi drops, then eventually comes back on.  Also i can never do a speedtest on the downstreamm speed , always says i'm offline - please see screenshots below.  basically this router is about 2 weeks old and never worked properly, tried all sorts of settings to get it fixed to no avail.

Previous router was a tp-link w8...never had this issues.  

 

Internet is dropping several times a day, I'm  unable to work from home.

 

 

 

  Upstream Downstream
Current Rate (kbps) 1020 18093
Max Rate (kbps) 1264 19860
SNR Margin (dB) 14.4 6.1
Line Attenuation (dB) 8.6 17.5
Errors (pkts) 8 38

 

 

If so, please take a full screenshot of the status page to us and then we can do further analysis. 

 

Good day. 

  0  
  0  
#14
Options