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Smart plug does not update energy usage figures

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Smart plug does not update energy usage figures

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
Smart plug does not update energy usage figures
Smart plug does not update energy usage figures
2018-03-23 17:55:05 - last edited 2022-09-21 09:04:27
Tags: #Feature Request #Energy Monitoring
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So on the apple platform my smart plug will not auto update energy usage without coming out of the screen and going back in - my android phone app works properly and auto updates the energy usage - already emailed support several times, and today the new update on the ios app STILL has not corrected this - anyone else have this problem? My iphone software and hs110 firmware etc are all up to date
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#1
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3 Reply
Re:Smart plug does not update energy usage figures
2018-03-27 15:33:46
can you try another iphone? also have you told tp-link support the issue is not solved yet?
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#2
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Re:Smart plug does not update energy usage figures
2018-03-28 05:39:35
Yes I have notified them, clearly they are not listening! App does the same on my wifes iphone Se so as it works on android, one assumes the hs110 is working fine and it is the app at fault
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#3
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Re:Smart plug does not update energy usage figures
2018-03-29 09:19:58
it looks like iso app doesn't support real time update of energy usage figures. you can send a feedback as suggestion to them again to urge them to add this feature.
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