C3150 disconnects when logging into online PC game.

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C3150 disconnects when logging into online PC game.

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
C3150 disconnects when logging into online PC game.
C3150 disconnects when logging into online PC game.
2018-04-11 09:33:39
Model : Archer C3150

Hardware Version : Archer C3150 v2 00000000

Firmware Version:3.0.0 0.9.1 v005f.0 Build 170926 Rel.63400n (The router reports this is up-to-date)

ISP : Australia NBN PPPoE HFC


Hi all, I just purchased this router and for some reason when I log into World of Tanks, the LAN interface of my PC is disconnected. I does reestablish connection after a 30 seconds or so or seemingly when you exit out and resubmit your game's username and password.

I have many games and World of Tanks is the only one that the router seems to have issue with. I've tried with HomeCare features on and off. No difference. I'm running "Standard" QoS. and the rest of the settings are default. I reset the config to default via the interface also.

The C3150 is replacing a WNDR3700 v2 which is years old and gave no problems at all.

Very strange behaviour and any help would be appreciated.

Thank you.
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#1
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4 Reply
Re:C3150 disconnects when logging into online PC game.
2018-04-13 16:29:55
hey, for this issue, it's better to contact support.au@tp-link.com directly.
I met this issue before with Archer C5400 V2 and they provide a beta firmware to fix it.
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#2
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Re:C3150 disconnects when logging into online PC game.
2018-04-15 19:29:21
Thanks for the info Shields101. Have done as you suggested.

Cheers.
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#3
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Re:C3150 disconnects when logging into online PC game.
2018-04-17 14:32:54
Ok wondering why I never did this before, but it appears the router reboots itself when ever I initially log into World of Tanks. Then if I try and log in straight away the router stays on.

Go figure.
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#4
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Re:C3150 disconnects when logging into online PC game.
2018-04-29 06:46:01

Shield101 wrote


I met this issue before with Archer C5400 V2 and they provide a beta firmware to fix it.


Just to close off. Support provided a beta firmware as suggested and this resolved the issue. It's a few version older than what I had so hopefully I'm not missing out on any fixes or added features.

So far the router us solid. Boring really for a techie fiddler like me. :-)
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#5
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