NC220 Night Vision - Black Screen

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NC220 Night Vision - Black Screen

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NC220 Night Vision - Black Screen
NC220 Night Vision - Black Screen
2018-06-12 22:01:07
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Hardware Version :

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Hey all,

Weird issue, after being powered down and moved my NC220 just displays a black screen in low/no light.
Wether I set it to Auto or Night mode unless the room is bright it just shows a black screen.
The infrared lights are on the camera, it works fine in the light/day time and the sound still works but no more night vision.
I have done a factory reset and its on the latest firmware.

Like i said, it was working then i powered it off and moved it to the opposite side of the room, powered back on and no good.

Any ideas or is the camera busted? It is 2 years old now, been on everyday.
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#1
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Re:NC220 Night Vision - Black Screen
2018-06-14 16:30:25
It's better to take a video about your issue and send to tp-link support directly at support.au@tp-link.com
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