Kasa App v2.8.0 - Remote Control Option Not Showing

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Kasa App v2.8.0 - Remote Control Option Not Showing

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Kasa App v2.8.0 - Remote Control Option Not Showing
Kasa App v2.8.0 - Remote Control Option Not Showing
2019-01-30 19:06:41

Struggling to connect Google Home Hub to my Kasa Camera KC120.  Accounts linked but can't find the camera when I search in the Google Home app.

 

Advice is to switch the Remote Control option on in the Kasa app, under Device, but I can't see the option available.

 

Any ideas?

 

 

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#1
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3 Reply
Re:Kasa App v2.8.0 - Remote Control Option Not Showing
2019-01-31 08:23:39

Hi, 

 

1. please make sure the remote control is working on the kasa app, on your phone, please disable the wifi, only use the 4G network, and then check whether kasa app can control the KC120, if yes, which means that the remote control is working

 

2. Disable then enable Kasa skill.

 

3. The Kasa account you use in Google Home App should be the same account that you sign in to Kasa App.

 

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#2
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Re:Re:Kasa App v2.8.0 - Remote Control Option Not Showing
2019-01-31 19:18:22

No luck unfortunately. 4G worked fine and made sure both were logged in with the same email. Accounts link successfully but can't find device.

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#3
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Re:Re:Re:Kasa App v2.8.0 - Remote Control Option Not Showing
2019-02-01 09:30:16
Are you used the Android phone? If yes, it's suggested to use a iPhone to setup the KC120 and the google home work together.
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#4
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