Archer C1200 V2 randomly reboots
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When my WDR3600 died after 4 years of duty without any issues I got a C1200 V2. The newest firmware version was installed instantly via the auto update (it's the same as on the website, I checked) and it was set up properly. However, it reboots randomly - not very often, but still. I have encountered it about a dozen times during my first year of ownership now and it is really annoying. There is no heavy load on the device at all, my internet is only 20/5 Mbit and there is only one PC wired to it, and one PC / one tablet / two mobile phones via WLAN - but never at the same time, usually it's only one mobile phone using the WLAN.
I have no explanation for this and recently it rebooted while i was in an online multiplayer game, which is simply unacceptable. It just happened again today when I was lying in bed, surfing on my mobile phone like I've done thousands of times before...I don't know what's wrong with this device but I am kind of sick of it by now.
I have searched this community but I did not find anything recent about it, only with old firmwares for V1 devices. Does anybody have similar issues or even solutions?
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Hi, I'm experiencing same issue on my c1200 V2 US. It started few days ago restarting many times a day.
Could you share beta version for US region??
thanks
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Hi
I have the same router on
2.0.2 Build 20180118 rel.38979
I have free random self reboots post week.
All other points are the same like for others.
Can anyone share latest stable firmware?
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@Tical You have latest stable ;)
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Hi
I have from a couple of days a lot of random reboots.
My firmware is 1.3.6 Build 20200902 rel.65591(4555) on Archer C6 v2.0 EU version i think (Romania)
I disabled NAT boost
Any ideas?
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Hello all, sorry for any inconvenience caused for the reboot issue you encountered with the Archer C1200 router.
Please ensure you are running the latest firmware on your C1200 router, which can be downloaded from the TP-Link official website. If you still encounter the auto-reboot issue when running the latest version, please check the below beta firmware that provided by the R&D:
Archer C1200(EU)_V1: https://static.tp-link.com/2020/202001/20200103/Archer C1200(EU)_V1_180308(Beta).zip
Archer C1200(EU)_V2: https://static.tp-link.com/2020/202001/20200103/Archer C1200(EU)_V2_180308(Beta).zip
Archer C1200(US)_V1: https://static.tp-link.com/2020/202001/20200103/Archer C1200(US)_V1_180308(Beta).zip
Archer C1200(US)_V2: https://static.tp-link.com/2020/202001/20200103/Archer C1200(US)_V2_180307(Beta).zip
Below is the guidance to install it manually on your router (Method 2):
https://www.tp-link.com/support/faq/2139/
Note: This beta firmware is mainly built for the auto-reboot issue on the Archer C1200 router, if yours is not the auto-reboot issue, DON'T upgrade to this firmware. Meanwhile, please verify the hardware version and region version first before the upgrade, a wrong firmware upload may brick your device and void the warranty, thanks a lot~
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Hello, your router model is not the same as others in this post, it is suggested to open your own and provide as much info as you can, such as:
1. When the router reboots, are all the LEDs turn off then on automatically and the internet on it will temporarily down then recover? How long does this process take?
2. Your network layout, how is the C6 connected to your network? Are there any other range extenders or switch in the network? If yes, try to remove it first and confirm again.
3. Who is your ISP and what kind of modem are you using? Is it a Dynamic IP setup on the C6 WAN or PPPoE?
4. How many devices are connected to C6, wired, and wirelessly? What are they? Is there any new device connected to the C6 network recently when the C6 begins to reboot? Or did you upgrade any system in the network before this issue happen?
5. Is there any other setting or feature in your network that may cause this restart issue, or is there any special operation/activity in your network that causes the C6 to restart, such as high loading or real-time calls?
6. Is it the original power adapter on the C6? Is the power stable in your house? How about other electrical devices in your house, are they stable?
7. Does this issue happen when you purchased it or happens recently? Try to reset the router to factory defaults and reconfigure it from scratch, then confirm again.
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Hi @Kevin_Z ,
I have the same issue with Archer c6 v2 EU... Are you planning to release update to it as well?
Regards,
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