App doe not detect camera NC250
App doe not detect camera NC250
App doe not detect camera NC250
2019-03-09 07:24:15
Model: NC250
Hardware Version:
Firmware Version:

My TPcamera app (andriod) is not able to detect my camera. Both camera and phone is connected via wifi to my TP-Link wifi router (TL-WR940N). The camera shows green light but the app is unable to detect it. I tried with 2 andriod phone and had the same result.

 

0
0
#1
Options
2 Replies
Re:App doe not detect camera NC250
2019-03-21 07:44:56

ensure that you logged into the app with your cloud account.

Otherwise, you can hard reset and reconfigure it as instruction below.

https://www.tp-link.com/en/support/faq/821/

0
0
#2
Options
Re:App doe not detect camera NC250
2019-04-12 19:06:39 - last edited 2019-04-13 02:43:53

Hello,

If an app does not detect your camera NC250 then

Follow These steps to fix it.

 

  1. Check your antenna fix well

  •  First, you have to  Check that your antennas are fixed or not when you find the IP camera not working.
  •  Normally, when you get the product package, the antennas are not fixed to the camera.
  •  You have to manually install the antennas to the wireless IP camera.
  •  Make sure you’ve tightened the antennas to the camera.

 

 

 

2.  Check your wireless IP camera takes power or not

  • 1. You have to check whether your wireless IP camera takes power supply or not 
  • 2. Check the power adaptor is plugged into a socket.
  • 3. if you have a battery camera then check battery works well or not if not then you have to charge your battery or change it.

 

 

Hope this will help you.

Regards,

Afflospark

https://www.experthoot.com/
0
0
#3
Options