M7350(EU) failed to upgrade FW??

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
123...

M7350(EU) failed to upgrade FW??

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
66 Reply
Re:Re:Re:M7350(EU) failed to upgrade FW??
2019-12-11 03:18:23

@Kevin_Z 

 

They are all purchased in Taiwan.
The system languages used are: English

 

Is this situation regional (Taiwan)?

 

Thanks for your response,

  0  
  0  
#13
Options
Re:Re:Re:M7350(EU) failed to upgrade FW??
2019-12-12 11:40:26 - last edited 2019-12-12 11:40:43

@andylee 

 

Thanks for your reply. 

 

Please tell us the country version of the two routers, which is printed on the back panel of the actual device, next to the model number. Like EU or US.

 

Thanks in advance. 

 

  0  
  0  
#14
Options
Re:Re:Re:M7350(EU) failed to upgrade FW??
2019-12-13 02:02:33

@Kevin_Z 

 

Hi,

 

M7350 is (EU) Ver:4.1

 

TL-WR802N is (US) Ver:4.0

 

Good day.

  0  
  0  
#15
Options
Re:Re:Re:M7350(EU) failed to upgrade FW??
2019-12-13 07:34:29

@andylee 

 

Thanks for your updates.

 

For the M7350 which has the specfic firmware, I will send you the instruction to flash it to the latest EU version.

 

For the TL-WR802N, it is the regular firmware upgrading issue; it seems that you get the EU version, that is why you failed to update. 

 

Download link listed as below: 

https://www.tp-link.com/us/support/download/tl-wr802n/#Firmware 

 

May it help. 

  0  
  0  
#16
Options
Re:Re:Re:M7350(EU) failed to upgrade FW??
2019-12-13 12:22:01 - last edited 2019-12-13 12:25:30

@Kevin_Z 

 

Thank you for your assistance and reply,


I have successfully updated TL-WR802N.

But M7350 still fails.

 

I have tried to connect with WIFI and USB Cable, but both failed.
Don't know if it's my way wrong?

Do you have standard steps?

File:
log.txtDownload
  0  
  0  
#17
Options
Re:Re:Re:M7350(EU) failed to upgrade FW??
2019-12-20 05:36:55 - last edited 2019-12-20 05:38:33

Thanks to everyone who helped me, this problem was finally solved.

 

Thank you TP-LINK technical team.

  0  
  0  
#22
Options
Re:Re:Re:M7350(EU) failed to upgrade FW??
2019-12-20 09:33:02

@andylee 

 

It is glad to hear that you figured it out finally. And thanks for your time to troubleshoot with us together. 

 

If need any further help in the future, do not hesitate to contact us.

 

Best regards. 

  0  
  0  
#23
Options
Re:Re:Re:M7350(EU) failed to upgrade FW??
2020-01-16 16:30:06
"My english is not good" I had the same situation. Please help me
  0  
  0  
#24
Options
Re:Re:Re:M7350(EU) failed to upgrade FW??
2020-01-16 23:27:00

@bibo2710vn 

@Kevin_Z 

 

Try to contact Kevin_Z.

He is always warm-hearte and he is always there to help others.

  1  
  1  
#25
Options
Re:Re:Re:M7350(EU) failed to upgrade FW??
2020-01-19 17:12:55
OK. Thank you
  0  
  0  
#26
Options