connession drop after like 2h using

connession drop after like 2h using
connession drop after like 2h using
2019-04-28 01:24:31 - last edited 2019-05-06 03:40:54
Model: Archer C1200
Hardware Version: V3
Firmware Version: 1.9.0 0.9.1

hello i have Archer mr200 4g modem

and if i use for like 2h connection drop 

i tryed this.

resset.

reboot

and im getting same problem

any solution ????

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#1
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7 Replies
Re:connession drop after like 2h using
2019-05-06 03:39:57 - last edited 2019-05-07 06:58:34

Hi,

 

What is the light status of the MR200 when the connection drops out? 

 

At that time, please login to the web UI and take a snapshot of the status page and export  to us; and please go to advanced-system tools-system log, save log and send it to us. 

 

Meanwhile, please insert the sim card into the smart phone and take some time to test its stability. 

 

Besides, please tell us the current hardware and firmware version. 

 

What is more, who is the sim card carrier? And what about the APN info?

 

Thanks in advance, and have a nice day. 

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#2
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Re:connession drop after like 2h using
2019-06-09 00:20:20

no error in logs....

just droping connection and recconn after 10 sec

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#3
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Re:Re:connession drop after like 2h using
2019-06-10 03:21:56

Hi,

 

Please provide more information as below to do further analysis:

1. The stability with sim card inserted into the cellphone

2. The screenshots of the status page when the MR200 lost connection.

3. The current firmware version of MR200; Ensure that it is up to date. 

4. Try to create the profile manually with the APN related information.

 

Thanks in advance, and have a nice day. 

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#4
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Re:Re:Re:connession drop after like 2h using
2019-06-14 17:03:00

version 

https://prnt.sc/o1xmpz

 

is sim card only for internet with unlimited int not for calls

 

4g LTE full connection 100% 

im playing for same time on game and losing connection for like 10 sec and reccon but i need to reconnect on server cuz i lose connection

 

i try to use lan cabble or wifi is same problem 

connection losed

i goo to chek errors in log nothing show me....

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#5
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Re:Re:Re:Re:connession drop after like 2h using
2019-06-15 23:03:54 - last edited 2019-06-15 23:04:33

got this now 

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#6
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Re:Re:Re:Re:Re:connession drop after like 2h using
2019-06-17 11:33:48

Hi, thank for your reply;

 

We are working on it now, any updates, will let you know.

 

Good day. 

 

 

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#7
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Re:Re:Re:Re:Re:connession drop after like 2h using
2019-06-24 03:25:58

Hi,

 

Got some updates. Have emailed you. Please check your inbox.

 

Any updates, please let me know.

 

Nice day. 

 

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#8
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