DNS Probing fails

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.

DNS Probing fails

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
DNS Probing fails
DNS Probing fails
2019-04-29 18:58:13
Model: TL-WA850RE  
Hardware Version: V1
Firmware Version: 3.15.8 Build 150127 Rel.39463n

DNS probing fails and kills off my internet, I´ve rebooted and resetted the device too often to even count and i am losing all hope.

Wifi itself has a connection of 80-90% (says the main repeater page) and its connected via lan to my tower.

 

TP-WA850RE

Firmware Version: 3.15.8 Build 150127 Rel.39463n

Hardware Version: WA850RE v1.2 00000000

 

LOG: https://i.imgur.com/LulxSbY.png

 

DHCP Server is set to off

Dynamic IP is on

 

Wireless Advanced:

  • Operation Mode Proxy
  • Transmit Power High
  • Beacon Interval 100
  • RTS Threshold 2345
  • Fragmentation Threshold 2346
  • DTIM Interval 1
  • Enabled WMM
  • Enabled Short GI 
  • Disabled AP Isolation

 

 

  0      
  0      
#1
Options
5 Reply
Re:DNS Probing fails
2019-05-05 08:42:22

Hi,

 

What do you mean by DNS probing fails and kills off internet? More details will be better.

 

What is the light status of the 850RE at that time? And what is the IP address and default gateway you can obtain with device connected to the extender?

Note: Here is the instruction: https://www.tp-link.com/en/support/faq/838/

 

Meanwhile, can you get internet from the main router at that time? 

 

Besides, it is suggested to troubleshoot and narrow down the root cause as below instruction: https://www.tp-link.com/en/support/faq/2233/

 

Have a nice day. 

 

 

  0  
  0  
#2
Options
Re:DNS Probing fails
2019-05-05 20:34:53

My Repeater loses its Internetconnection and after I log in into the Settingspage I find a log like this mostly: https://i.imgur.com/LulxSbY.png
In Chrome I get "DNS_Probe_Finished_No_Internet" or "DNS_PROBE_STARTED" during this time and I cant use any webservice. Its mostly triggered when I try to access something online and even more so if it needs a constant downstream of information (youtube videos or streaming in general)

 

During this Problem Ethernet, Wireless are blinking and my WiFi Signalstrengh gets down to 1 bar.
IPv4 is 192.168.2.132 and Gateway is 192.168.2.1 

 

Yes, Main Router internet works as different devices only connected to it can continue using the internet.

 

Followed the Chart and im here contacting you. My Model is connected to a 2.4GHz network and I think the repeater itself doesnt even support 5Ghz anyways. All information to my product are above.

 

 

Thank you for your time

  0  
  0  
#3
Options
Re:Re:DNS Probing fails
2019-05-06 02:39:45

Hi,

 

How far away between the main router and the exender?

 

You still get valid IP address from main router even though there is no internet access, it is suggested to reset the extender and reconfigure it;

https://www.tp-link.com/en/support/download/tl-wa850re/v1.20/#video

https://www.tp-link.com/en/support/faq/698/

 

Meanwhile, you can move it closer to the main router to do a comparison analysis. 

 

May it help and have a nice day. 

 

  0  
  0  
#4
Options
Re:DNS Probing fails
2019-05-06 11:53:59 - last edited 2019-05-06 11:54:16

The Router and Repeater are in two different floors of the house but the main repeater page says it has a 90%-100% Connection.
"Signal Received From Main Router/AP: 90%"

 

I´ve resetted the Repeater multiple times already and changed its position already as well.

Problem still occurs

  0  
  0  
#5
Options
Re:Re:DNS Probing fails
2019-05-07 06:39:51

Referring to the below troubleshooting guidance, seems that there is not much can be done. I think you may need contact their tech support to check the warranty. 

https://www.tp-link.com/en/support/faq/2233/ 

  0  
  0  
#6
Options

Information

Helpful: 0

Views: 2176

Replies: 5