Vizio TV can't connect to Deco M5 wifi
Vizio TV can't connect to Deco M5 wifi
Vizio TV can't connect to Deco M5 wifi
2019-05-22 17:00:40
Model: Deco M5
Hardware Version: V1
Firmware Version: 1.2.8

I am a new Deco M5 owner.  I am unable to get my Vizio TV to connect to my Deco M5 wifi.  I can connect all my computers, phones, tablets, webcams, etc.  just not this TV.  I can connect with an ethernet cable.  The TV does (did) connect to my old wifi routers, a Netgear Nighthawk R7000 and Asus N66U.

 

Anyone else able to get their Vizio TV to connect to thier Deco?

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Re:Vizio TV can't connect to Deco M5 wifi
2019-05-23 01:36:34

Hi,

 

Can you detect the Deco's wifi on the Vizio TV? Is there any error message if  you failed to connect to the wifi? 

 

Below are some suggestions you can give it a shot.
1. Please set QoS as standard. Open Deco app, go to more-Qos.
2. Please clear all high priority. In QoS page you can see device priority, click high priority and then you can clear them.

3. Disable fast roaming and check whether you can connect to it.

4. Turn off 5GHz, and enable 2.4GHz only.

 

Any updates, just let us know.

 

Good day. 

 

 

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