HS200 Switch issues - Light flashes like a camera flash and turns off when turned ON

HS200 Switch issues - Light flashes like a camera flash and turns off when turned ON
HS200 Switch issues - Light flashes like a camera flash and turns off when turned ON
2019-05-26 13:50:37 - last edited 2019-05-28 05:43:50
Model: HS200
Hardware Version: V3
Firmware Version: 1.5.1

Hello friends, Yesterday I installed my first HS200 switch. I connected all wires to the best of my ability but looks like I did something wrong. The switch is connected to wifi and KASA. But when I try to turn it ON, it gives a big flash like a camera flash and turns off. I will appreciate your help to resolve the issue.

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#1
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1 Accepted Solution
Re:HS200 Switch issues - Light flashes like a camera flash and turns off when turned ON-Solution
2019-05-27 13:45:20 - last edited 2019-05-28 05:43:50

Thanks for your reply. The issue was with neutral wire which became lose in the box. Once I connected neutral cable back, the problem got resolved.

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3 Replies
Re:HS200 Switch issues - Light flashes like a camera flash and turns off when turned ON
2019-05-27 06:47:03

Hi,

 

What is the current light status of the HS200?

 

From the description, it seems that there is something wrong about the installation. 

 

Below is the instruction to install it, you can compare it and confirm it. 

https://www.tp-link.com/support/download/hs200/#video 

https://www.tp-link.com/support/faq/1128/

 

If still the same, please take a picture of the physical connection between the HS200 and electrical line to us. 

 

Good day. 

 

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Re:HS200 Switch issues - Light flashes like a camera flash and turns off when turned ON-Solution
2019-05-27 13:45:20 - last edited 2019-05-28 05:43:50

Thanks for your reply. The issue was with neutral wire which became lose in the box. Once I connected neutral cable back, the problem got resolved.

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Re:Re:HS200 Switch issues - Light flashes like a camera flash and turns off when turned ON
2019-05-28 05:43:18

Great to know, thanks for your feedback. Hope you enjoy the product. Good day. 

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