HS103 plugs have all gone Local Only suddenly

HS103 plugs have all gone Local Only suddenly
HS103 plugs have all gone Local Only suddenly
2019-06-08 16:15:10
Model: HS103
Hardware Version: V2
Firmware Version: 1.0.10

I have 4 of these plugs, and they have been working perfectly up until 2 days ago. One at a time they will go Local Only in the Kasa app, Alexa says they are undiscoverable. I have hard reset them, and added them back. That worked for a few hours. Now, none of them will connect. I can't keep resetting them every few hours.

 

What's going on and how do I fix this??

 

Thanks,

 

Kim

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Re:HS103 plugs have all gone Local Only suddenly
2019-06-09 03:03:44

Hi,

 

Can you see remote control option when it shows local only? Is there any error message if you tried to enable it? Please show us a screenshot of it.

 

Besides, what is the current hardware and firmware version of the HS103? You can find it on the device settings page.

 

What is the mac address of the HS103 as well?

 

Thanks in advance, and have a nice day. 

 

 

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