TL-WPA4220KIT Powerline Light Off
TL-WPA4220KIT Powerline Light Off
TL-WPA4220KIT Powerline Light Off
2019-06-14 15:04:05 - last edited 2019-06-18 02:30:38

The powerline light has gone off on the extender (the one connected to the router) and there is no wifi away from the router, I get a good signal stood next to the router, everything I've tried, switching it off-on, pressing the pairing button on both extender and adapter, pressing and holding the pairing buton for 10secs., nothing seems to work. I am connecting to a Virgin Media router. Any ideas or has the kit packed up?

Thanks

Cliff

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Re:TL-WPA4220KIT Powerline Light Off-Solution
2019-06-17 08:34:32 - last edited 2019-06-18 02:30:38

Hi,

 

It is suggested to move them into the same room together and plug them into the wall sockets to pair them. Below is the instruction: 

https://www.tp-link.com/support/faq/2231/

 

Besides, you can download the tpPLC utility and use it to pair the new adapter. 

https://www.tp-link.com/support/download/tl-wpa4220kit/#Utility

https://www.tp-link.com/support/faq/1615/

 

May it help and have a nice day. 

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3 Replies
Re:TL-WPA4220KIT Powerline Light Off-Solution
2019-06-17 08:34:32 - last edited 2019-06-18 02:30:38

Hi,

 

It is suggested to move them into the same room together and plug them into the wall sockets to pair them. Below is the instruction: 

https://www.tp-link.com/support/faq/2231/

 

Besides, you can download the tpPLC utility and use it to pair the new adapter. 

https://www.tp-link.com/support/download/tl-wpa4220kit/#Utility

https://www.tp-link.com/support/faq/1615/

 

May it help and have a nice day. 

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Re:TL-WPA4220KIT Powerline Light Off
2019-06-17 19:35:40

Thanks for the reply, that did work,thanks.

Cliff

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Re:Re:TL-WPA4220KIT Powerline Light Off
2019-06-18 02:30:14

Great to know that, thanks a lot for your valued reply.

 

Do not hesitate  to contact us if need more help.

 

Good day. 

 

 

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