Problem with m7350
Problem with m7350
Problem with m7350
2019-06-15 18:13:56 - last edited 2019-06-15 18:54:44
Model: M7350
Hardware Version: V2
Firmware Version:

Hello dear
I have encountered a problem with the M7350 V2 modem tp link
After having trouble with the Internet, I had to restart the modem, and after resetting I wanted to get to the admin panel of the connector, we were surprised to see that after the user's login and the password for the login box is not active.
The admin panel image is attached
This problem was covered by your warranty in Iran Sazgar Warranty Company, but they could not fix it.
I tested with a variety of operating systems and browsers, but the problem was not fixed
please help Me 

 

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#1
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10 Replies
Re:Problem with m7350
2019-06-16 05:18:25

Up

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#2
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Re:Problem with m7350
2019-06-17 11:19:50

Hi,

 

Try to change another web browser or another device to access it.

 

If still the same, try to enter the default login username and password to test whether you can access the web interface.

 

Meanwhile, you can use the tpMifi app to manage it.

 

Good day. 

 

 

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#3
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Re:Re:Problem with m7350
2019-06-17 11:45:38

Thanks for the answer

This test was performed with a variety of Chrome, Safari, Mozilla, Internet Explorer and Windows browsers, but the result was what I said.

I type in the user and password box but the login box is not active and will not happen on that click.

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#4
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Re:Re:Re:Problem with m7350
2019-06-19 05:44:35

Hi,

 

Thanks for your reply. 

 

Please try to hard resey and then relogin and test whether it works. 

 

Note: How to hard reset it: With the Mobile Wi-Fi powered on, use a pin to press and hold this button (hole) until “Power Off” appears on the screen to reset the Mobile Wi-Fi.

 

After that, if still the same, you can email support.mea@tp-link.com to check the warranty service. 

 

Good day. 

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#5
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Re:Problem with m7350
2019-06-24 02:53:43

I have exactly the same problem. After reseting the devise, the 4G network sharing is working fine.

But, the management page isn't displayed completely and couldn't login.

Not working with http://tplinkmifi.net or 192.168.0.1 or using tp-link mifi app.

 

Anyone from tp-link could offer a help?

 

 

 

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#6
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Re:Re:Problem with m7350
2019-06-24 03:19:32

Ensure that you reset the M7350 successfully; if still the same, it is suggested to contact their tech support to check the warranty service. 

CyrusT wrote

I have exactly the same problem. After reseting the devise, the 4G network sharing is working fine.

But, the management page isn't displayed completely and couldn't login.

Not working with http://tplinkmifi.net or 192.168.0.1 or using tp-link mifi app.

 

Anyone from tp-link could offer a help?

 

 

 

 

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#8
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Re:Re:Re:Problem with m7350
2019-06-24 03:38:37

Thanks for your reply Gray.

I indeed reset the device twice. But it still give the same result.

And unfortunately, I'm a user in Hong Kong, my device was purchased in 2016 and the warranty service had been expired.

I think this forum is my last chance. crying

 

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#9
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Re:Re:Re:Re:Problem with m7350
2019-06-24 11:22:33

Ohh, what a pity, sorry to hear that.

 

Cyrus, if it does not affect the actual network connection, you can use it to provide internet; otherwise, you may need buy a new one. 

 

Good day. 

 

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#10
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Re:Re:Re:Re:Problem with m7350
2019-06-25 05:00:45

 

Kevin_Z wrote

Hi,

 

Thanks for your reply. 

 

Please try to hard resey and then relogin and test whether it works. 

 

Note: How to hard reset it: With the Mobile Wi-Fi powered on, use a pin to press and hold this button (hole) until “Power Off” appears on the screen to reset the Mobile Wi-Fi.

 

After that, if still the same, you can email support.mea@tp-link.com to check the warranty service. 

 

Good day. 

Thank you for responding
This did not fix the problem
After the reset, I faced the same problem as before

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#11
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Re:Re:Re:Re:Re:Problem with m7350
3 weeks ago

Hi,

 

Cause it cannot be fixed via hard reset, you can contact our tech support or retailer to get the warranty services. 

https://www.tp-link.com/support/contact-technical-support/#Hotline-Support

 

Good day. 

 

 

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#12
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