Can't enable guest network / Can't save wireless settings.
Can't enable guest network / Can't save wireless settings.
Can't enable guest network / Can't save wireless settings.
2019-06-16 15:46:03 - last edited 2019-06-17 06:45:59
Model: TD-W8961N
Hardware Version:
Firmware Version: Build 150630 Rel.34713

So hello everyone.

Got an issue with my rooter :

 

I can't enable Guest Network, everytime i hit "enable" it refreshes the page and put it to the original state (disabled) and i can't change any option of it.

Can't change also Wireless Settings, i can have acces to those options, change them but when i hit "save" nothing happens, and when i refresh the page, there's no option changing too.

 

Thanks for your incoming help.

 

(PS : I don't know where do i get to know my hardware version)

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Re:Can't enable guest network / Can't save wireless settings.
2019-06-16 17:04:36 - last edited 2019-06-17 06:45:59
The version number should be on the tag on your router. As far as your guest network goes, be sure to page down to the bottom of the screen and click "save".
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Re:Can't enable guest network / Can't save wireless settings.
2019-06-17 06:45:50 - last edited 2019-06-17 06:45:59

Hi,

 

Try to change another web browser or another device to access the web interface.

 

After you changed the wireless settings or enable guest network, please click save and test whether it works.

 

Besides, you can refer to instruction below to get the hardware version: 

https://www.tp-link.com/support/faq/46/

 

May it help and have a nice day. 

 

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