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Spa 7510 issues evening sickness

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Spa 7510 issues evening sickness

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Spa 7510 issues evening sickness
Spa 7510 issues evening sickness
2019-06-25 05:52:09
Model: TL-WPA7510 KIT  
Hardware Version:
Firmware Version:

Hi fellow to link powerline

 

I have a strange issue. I hope someone helps me out

 

All day long the device works fine. Around 7 p.m. something happens

No IP address and devices get connected with no internet

 

i live in an apartment building

problems started when I changed from ads to fiber

when move the secondary device to the kitchen it works

 

only in the hall I have this issue

 

please tell me what I should change

 

Thanks folks

 

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Re:Spa 7510 issues evening sickness
2019-06-26 03:22:32

Hi,

 

If it works in the kitchen, the powerline adapters should be working fine, it may have something to do with the main router or the actual network environment.

 

Do you mean the secondary device is the TL-WPA7510? It works fine in kitchen, while it stops working at 7 p.m in hall everyday? 

 

What is the light status of the powerline adapters when there is no internet access?

 

At that time, are you able to access internet from the main router directly? 

 

Thanks in advance, and have a nice day. 

 

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#2
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Re:Re:Spa 7510 issues evening sickness
2019-06-26 04:27:03

Hi thanks for the response

 

Yes the secondary is a  TL-WPA7510 the lights at the time it goes down is normal and at that time the main router LAN port and WiFi are functional with full internet access

 

With ADSL and a links’s router this issue was never there

 

When I got the HG8245H router the issue started

 

 

Thanks again for responding

 

 

 

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#3
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Re:Re:Re:Spa 7510 issues evening sickness
2019-06-26 06:33:07

Hi,

 

Thanks for your feedback. It seems that the new router has caused some changes happened to the powerline environment. 

 

First you can change another wall socket to plug it and test the stability. 

 

Meanwhile, you can get a computer(Windows or Mac) to use the tpPLC utility to update the firmware and disable power saving mode .

Note: You can click them to get detailed instruction. 

 

Still the same, I'm afraid that you need plug the TL-WPA7510 at another place as a workaround for now.

 

Good day. 

 

 

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