Home Network Community > 3G/4G Routers/MiFi > TL-MR3420 V5 disconnect 3G connection random in 2 days
< 3G/4G Routers/MiFi

TL-MR3420 V5 disconnect 3G connection random in 2 days

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.

TL-MR3420 V5 disconnect 3G connection random in 2 days

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
TL-MR3420 V5 disconnect 3G connection random in 2 days
TL-MR3420 V5 disconnect 3G connection random in 2 days
2019-06-27 15:01:12 - last edited 2019-06-27 16:48:53
Model: TL-MR3420  
Hardware Version: V5
Firmware Version: TL-MR3420(EU)_V5_180712

Hello,

This MR3420 is the new one . 

Tried both the 3G USB are ZTE MF190S and HUAWEI E173Eu-1

 

I don't know why this modem can not run stable for 2 days.It disconnect the 3g connection randomly.

I have to turn off and turn on again to make it to normal.

The previous one is the same problem and this new one has the same problem.

The USB 3G is work stable for over 1 week with DLINK Router without any problem

  0      
 
  0      
 
#1
Options
6 Reply
Re:TL-MR3420 V5 disconnect 3G connection random in 2 days
2019-06-27 16:13:04 - last edited 2019-06-27 16:16:45

  1. 2016-01-01 07:00:14 [6] 3G: Hotplug: id[0]=19d2_0154_MF190SVIED010000, class[0]=unswitched_3g, action[0]=add

  2. 2016-01-01 07:00:16 [6] 3G: 129: handle_card add card.

  3. 2016-01-01 07:00:17 [5] DHCPD: Recv DISCOVER from 28:6C:07:16:5D:F8

  4. 2016-01-01 07:00:17 [5] DHCPD: Send OFFER with ip 192.168.1.100

  5. 2016-01-01 07:00:17 [5] DHCPD: Recv REQUEST from 28:6C:07:16:5D:F8

  6. 2016-01-01 07:00:18 [5] DHCPD: Send ACK to 192.168.1.100

  7. 2016-01-01 07:00:18 [6] 3G: 3G/4G Modem vendorID: 0x19d2; productID: 0x0154

  8. 2016-01-01 07:00:19 [5] DHCPD: Recv REQUEST from 00:E0:4C:AE:11:FD

  9. 2016-01-01 07:00:19 [6] 3G: 319: can't switch usb device.

  10. 2016-01-01 07:00:19 [5] DHCPD: Send ACK to 192.168.1.111

  11. 2016-01-01 07:00:19 [5] DHCPD: Recv REQUEST from 00:E0:70:85:FE:46

  12. 2016-01-01 07:00:20 [5] DHCPD: Send ACK to 192.168.1.105

  13. 2016-01-01 07:00:22 [3] 3G: 427: switch failed with file /var/3G/19d2_0154_0.

  14. 2016-01-01 07:00:26 [3] 3G: 427: switch failed with file /var/3G/19d2_0154_1.

  15. 2016-01-01 07:00:31 [3] 3G: 427: switch failed with file /var/3G/19d2_0154_2.

  16. 2016-01-01 07:00:32 [5] DHCPD: Recv REQUEST from F4:B5:20:02:89:37

  17. 2016-01-01 07:00:33 [5] DHCPD: Send ACK to 192.168.1.104

  18. 2016-01-01 07:00:39 [3] 3G: 521: get card info error, maybe usb_modeswitch.

  19. 2016-01-01 07:00:40 [3] 3G: 801: handle_card failed.

  20. 2016-01-01 07:00:41 [6] 3G: Hotplug: id[0]=19d2_0154_MF190SVIED010000, class[0]=unswitched_3g, action[0]=remove

  21. 2016-01-01 07:00:41 [6] 3G: Hotplug: id[1]=19d2_0108_MF190SVIED010000, class[1]=switched_3g, action[1]=add

  22. 2016-01-01 07:00:43 [6] 3G: 129: handle_card add card.

  23. 2016-01-01 07:00:44 [6] 3G: 3G/4G Modem vendorID: 0x19d2; productID: 0x0108

  24. 2016-01-01 07:00:45 [6] 3G: 314: go to already_switched.

  25. 2016-01-01 07:00:45 [6] 3G: 554: already_switched.

  26. 2016-01-01 07:00:46 [6] 3G: 572: After switch:cinfo.idVendor(19d2), cinfo.idProduct(0108).

  27. 2016-01-01 07:00:46 [6] 3G: 581 File:

  28. 2016-01-01 07:00:46 [6] 3G: 585 Before judgeModemTypeByAfterSwitchID, isNeedSwitch = 1, targetPid = 0x0108

  29. 2016-01-01 07:00:46 [6] 3G: 614 After judgeModemTypeByAfterSwitchID, modemType = 0

  30. 2016-01-01 07:00:51 [6] 3G: =>

  31.  

  32. 2016-01-01 07:00:51 [6] 3G: =>T:  Bus=02 Lev=00 Prnt=00 Port=00 Cnt=00 Dev#=  1 Spd=12  MxCh= 1

  33.  

  34. 2016-01-01 07:00:51 [6] 3G: =>B:  Alloc=  0/900 us ( 0%), #Int=  0, #Iso=  0

  35.  

  36. 2016-01-01 07:00:51 [6] 3G: =>D:  Ver= 1.10 Cls=09(hub  ) Sub=00 Prot=00 MxPS=64 #Cfgs=  1

  37.  

  38. 2016-01-01 07:00:51 [6] 3G: =>P:  Vendor=1d6b ProdID=0001 Rev= 2.06

  39.  

  40. 2016-01-01 07:00:51 [6] 3G: =>S:  Manufacturer=Linux 2.6.36 ohci_hcd

  41.  

  42. 2016-01-01 07:00:51 [6] 3G: =>S:  Product=RT3xxx OHCI Controller

  43.  

  44. 2016-01-01 07:00:51 [6] 3G: =>S:  SerialNumber=rt3xxx-ohci

  45.  

  46. 2016-01-01 07:00:51 [6] 3G: =>C:* #Ifs= 1 Cfg#= 1 Atr=e0 MxPwr=  0mA

  47.  

  48. 2016-01-01 07:00:51 [6] 3G: =>I:* If#= 0 Alt= 0 #EPs= 1 Cls=09(hub  ) Sub=00 Prot=00 Driver=hub

  49.  

  50. 2016-01-01 07:00:51 [6] 3G: =>E:  Ad=81(I) Atr=03(Int.) MxPS=   2 Ivl=255ms

  51.  

  52. 2016-01-01 07:00:51 [6] 3G: =>

  53.  

  54. 2016-01-01 07:00:51 [6] 3G: =>T:  Bus=01 Lev=00 Prnt=00 Port=00 Cnt=00 Dev#=  1 Spd=480 MxCh= 1

  55.  

  56. 2016-01-01 07:00:51 [6] 3G: =>B:  Alloc=  0/800 us ( 0%), #Int=  0, #Iso=  0

  57.  

  58. 2016-01-01 07:00:51 [6] 3G: =>D:  Ver= 2.00 Cls=09(hub  ) Sub=00 Prot=00 MxPS=64 #Cfgs=  1

  59.  

  60. 2016-01-01 07:00:51 [6] 3G: =>P:  Vendor=1d6b ProdID=0002 Rev= 2.06

  61.  

  62. 2016-01-01 07:00:51 [6] 3G: =>S:  Manufacturer=Linux 2.6.36 ehci_hcd

  63.  

  64. 2016-01-01 07:00:51 [6] 3G: =>S:  Product=Ralink EHCI Host Controller

  65.  

  66. 2016-01-01 07:00:51 [6] 3G: =>S:  SerialNumber=rt3xxx

  67.  

  68. 2016-01-01 07:00:51 [6] 3G: =>C:* #Ifs= 1 Cfg#= 1 Atr=e0 MxPwr=  0mA

  69.  

  70. 2016-01-01 07:00:51 [6] 3G: =>I:* If#= 0 Alt= 0 #EPs= 1 Cls=09(hub  ) Sub=00 Prot=00 Driver=hub

  71.  

  72. 2016-01-01 07:00:51 [6] 3G: =>E:  Ad=81(I) Atr=03(Int.) MxPS=   4 Ivl=256ms

  73.  

  74. 2016-01-01 07:00:51 [6] 3G: =>

  75.  

  76. 2016-01-01 07:00:51 [6] 3G: =>T:  Bus=01 Lev=01 Prnt=01 Port=00 Cnt=01 Dev#=  3 Spd=480 MxCh= 0

  77.  

  78. 2016-01-01 07:00:51 [6] 3G: =>D:  Ver= 2.00 Cls=00(>ifc ) Sub=00 Prot=00 MxPS=64 #Cfgs=  1

  79.  

  80. 2016-01-01 07:00:51 [6] 3G: =>P:  Vendor=19d2 ProdID=0108 Rev= 0.00

  81.  

  82. 2016-01-01 07:00:51 [6] 3G: =>S:  Manufacturer=HSPA,Incorporated

  83.  

  84. 2016-01-01 07:00:51 [6] 3G: =>S:  Product=HSPA WCDMA Technologies MSM

  85.  

  86. 2016-01-01 07:00:51 [6] 3G: =>S:  SerialNumber=MF190SVIED010000

  87.  

  88. 2016-01-01 07:00:51 [6] 3G: =>C:* #Ifs= 5 Cfg#= 1 Atr=c0 MxPwr=500mA

  89.  

  90. 2016-01-01 07:00:51 [6] 3G: =>I:* If#= 0 Alt= 0 #EPs= 2 Cls=ff(vend.) Sub=ff Prot=ff Driver=usbserial_generic

  91.  

  92. 2016-01-01 07:00:51 [6] 3G: =>E:  Ad=81(I) Atr=02(Bulk) MxPS= 512 Ivl=0ms

  93.  

  94. 2016-01-01 07:00:51 [6] 3G: =>E:  Ad=01(O) Atr=02(Bulk) MxPS= 512 Ivl=4ms

  95.  

  96. 2016-01-01 07:00:51 [6] 3G: =>I:* If#= 1 Alt= 0 #EPs= 2 Cls=ff(vend.) Sub=ff Prot=ff Driver=usbserial_generic

  97.  

  98. 2016-01-01 07:00:51 [6] 3G: =>E:  Ad=82(I) Atr=02(Bulk) MxPS= 512 Ivl=0ms

  99.  

  100. 2016-01-01 07:00:51 [6] 3G: =>E:  Ad=02(O) Atr=02(Bulk) MxPS= 512 Ivl=4ms

  101.  

  102. 2016-01-01 07:00:51 [6] 3G: =>I:* If#= 2 Alt= 0 #EPs= 2 Cls=ff(vend.) Sub=ff Prot=ff Driver=usbserial_generic

  103.  

  104. 2016-01-01 07:00:51 [6] 3G: =>E:  Ad=83(I) Atr=02(Bulk) MxPS= 512 Ivl=0ms

  105.  

  106. 2016-01-01 07:00:51 [6] 3G: =>E:  Ad=03(O) Atr=02(Bulk) MxPS= 512 Ivl=4ms

  107.  

  108. 2016-01-01 07:00:51 [6] 3G: =>I:* If#= 3 Alt= 0 #EPs= 3 Cls=ff(vend.) Sub=ff Prot=ff Driver=usbserial_generic

  109.  

  110. 2016-01-01 07:00:51 [6] 3G: =>E:  Ad=84(I) Atr=03(Int.) MxPS=  64 Ivl=2ms

  111.  

  112. 2016-01-01 07:00:51 [6] 3G: =>E:  Ad=85(I) Atr=02(Bulk) MxPS= 512 Ivl=0ms

  113.  

  114. 2016-01-01 07:00:51 [6] 3G: =>E:  Ad=04(O) Atr=02(Bulk) MxPS= 512 Ivl=4ms

  115.  

  116. 2016-01-01 07:00:51 [6] 3G: =>I:* If#= 4 Alt= 0 #EPs= 2 Cls=08(stor.) Sub=06 Prot=50 Driver=usb-storage

  117.  

  118. 2016-01-01 07:00:51 [6] 3G: =>E:  Ad=05(O) Atr=02(Bulk) MxPS= 512 Ivl=0ms

  119.  

  120. 2016-01-01 07:00:51 [6] 3G: =>E:  Ad=86(I) Atr=02(Bulk) MxPS= 512 Ivl=0ms

  121.  

  122. 2016-01-01 07:00:57 [6] PPP: CHAT MSG: Failed

  123. 2016-01-01 07:01:03 [6] PPP: CHAT MSG: Failed

  124. 2016-01-01 07:01:03 [6] 3G: Main interface_index[0] = 3

  125. 2016-01-01 07:01:03 [6] 3G: Vice interface_index[1] = 1

  126. 2016-01-01 07:01:04 [6] 3G: Switched 3G modem vendorId:0x19d2; productId:0x108

  127. 2016-01-01 07:01:04 [6] 3G: Line:1149 cmd: modem_scan -d /dev/ttyUSB3 -f "/usr/bin/chat -S -V -f /var/3G/script" > /var/3G/modem_info 2>&1 &

  128. 2016-01-01 07:01:05 [6] 3G: Line 1187: ATZ

  129. 2016-01-01 07:01:05 [6] 3G: Line 1187: OK

  130. 2016-01-01 07:01:05 [6] 3G: Line 1187: AT+CGMM

  131. 2016-01-01 07:01:05 [6] 3G: get_modem_info_file 81 getModemParamByScript return valid type = 1

  132. 2016-01-01 07:01:05 [6] 3G: Line:1149 cmd: modem_scan -d /dev/ttyUSB3 -f "/usr/bin/chat -S -V -f /var/3G/script" > /var/3G/modem_info 2>&1 &

  133. 2016-01-01 07:01:06 [6] 3G: Line 1187: ATZ

  134. 2016-01-01 07:01:06 [6] 3G: Line 1187: OK

  135. 2016-01-01 07:01:06 [6] 3G: Line 1187: AT+CSQ

  136. 2016-01-01 07:01:06 [6] 3G: Line 1187:

  137. 2016-01-01 07:01:06 [6] 3G: Line 1187: OK

  138. 2016-01-01 07:01:06 [6] 3G: Line 1187: AT+CSQ

  139. 2016-01-01 07:01:06 [6] 3G: Line 1187:

  140. 2016-01-01 07:01:06 [6] 3G: Line 1187: OK

  141.  

  142. 2016-01-01 07:01:06 [6] 3G: Line 1187: Serial connection established.

  143. 2016-01-01 07:01:06 [6] 3G: Line 1187: Serial link disconnected.

  144. 2016-01-01 07:01:06 [6] 3G: get_modem_info_file 98 getModemParamByScript return valid type = 1

  145. 2016-01-01 07:01:06 [6] 3G: Line:1149 cmd: modem_scan -d /dev/ttyUSB3 -f "/usr/bin/chat -S -V -f /var/3G/script" > /var/3G/modem_info 2>&1 &

  146. 2016-01-01 07:01:07 [6] 3G: Line 1187: ATZ

  147. 2016-01-01 07:01:07 [6] 3G: Line 1187: OK

  148. 2016-01-01 07:01:07 [6] 3G: Line 1187: AT+CPIN?

  149. 2016-01-01 07:01:07 [6] 3G: Line 1187:

  150. 2016-01-01 07:01:07 [6] 3G: Line 1187: OK

  151. 2016-01-01 07:01:07 [6] 3G: Line 1187: AT+CPIN?

  152. 2016-01-01 07:01:07 [6] 3G: Line 1187:

  153. 2016-01-01 07:01:07 [6] 3G: Line 1187: OK

  154.  

  155. 2016-01-01 07:01:07 [6] 3G: Line 1187: Serial connection established.

  156. 2016-01-01 07:01:07 [6] 3G: Line 1187: Serial link disconnected.

  157. 2016-01-01 07:01:07 [6] 3G: get_modem_info_file 114 getModemParamByScript return valid type = 1

  158. 2016-01-01 07:01:07 [6] 3G: get_modem_info_file 130 Return chip type = 1

  159. 2016-01-01 07:01:07 [6] 3G: 1292 modemName = MF190S, deviceName = ttyUSB3, simLock = 16, modemChipType = 1

  160. 2016-01-01 07:01:09 [6] 3G: oal_3g_getIspIdxFromSimCard 1185: mcc is 452, mnc is 040

  161. 2016-01-01 07:01:09 [6] 3G: formatPpp3gCmd 778: pppd  unit 1  /dev/ttyUSB3 115200  connect "chat -s -v -f /var/3G/dial_script"  disconnect "chat -s -v -f /etc/ppp/disconn-script"  pppoe /dev/ttyUSB3 noipdefault defaultroute nodetach  user ""  password  

  162. 2016-01-01 07:01:10 [6] PPP: CHAT MSG: timeout set to 16 seconds

  163. 2016-01-01 07:01:10 [6] PPP: CHAT MSG: abort on (BUSY)

  164. 2016-01-01 07:01:10 [6] PPP: CHAT MSG: abort on (NO ANSWER)

  165. 2016-01-01 07:01:10 [6] PPP: CHAT MSG: abort on (ERROR)

  166. 2016-01-01 07:01:10 [6] PPP: CHAT MSG: send (ATZ^M)

  167. 2016-01-01 07:01:10 [6] PPP: CHAT MSG: expect (OK)

  168. 2016-01-01 07:01:10 [6] PPP: CHAT MSG: ATZ^M^M

  169. 2016-01-01 07:01:10 [6] PPP: CHAT MSG: OK

  170. 2016-01-01 07:01:10 [6] PPP: CHAT MSG:  -- got it

  171.  

  172. 2016-01-01 07:01:10 [6] PPP: CHAT MSG: send (AT+CFUN=1^M)

  173. 2016-01-01 07:01:10 [6] PPP: CHAT MSG: expect (OK)

  174. 2016-01-01 07:01:10 [6] PPP: CHAT MSG: ^M

  175. 2016-01-01 07:01:10 [6] PPP: CHAT MSG: AT+CFUN=1^M^M

  176. 2016-01-01 07:01:10 [6] PPP: CHAT MSG: OK

  177. 2016-01-01 07:01:10 [6] PPP: CHAT MSG:  -- got it

  178.  

  179. 2016-01-01 07:01:10 [6] PPP: CHAT MSG: send (AT+CGDCONT=1,"IP","v-internet"^M)

  180. 2016-01-01 07:01:11 [6] PPP: CHAT MSG: expect (OK)

  181. 2016-01-01 07:01:11 [6] PPP: CHAT MSG: ^M

  182. 2016-01-01 07:01:11 [6] PPP: CHAT MSG: AT+CGDCONT=1,"IP","vinternet"^M^M

  183. 2016-01-01 07:01:11 [6] PPP: CHAT MSG: OK

  184. 2016-01-01 07:01:11 [6] PPP: CHAT MSG:  -- got it

  185.  

  186. 2016-01-01 07:01:11 [6] PPP: CHAT MSG: send (ATDT*99***1#^M)

  187. 2016-01-01 07:01:11 [6] PPP: CHAT MSG: expect (CONNECT)

  188. 2016-01-01 07:01:11 [6] PPP: CHAT MSG: ^M

  189. 2016-01-01 07:01:11 [6] PPP: CHAT MSG: ATDT*99***1#^M^M

  190. 2016-01-01 07:01:11 [6] PPP: CHAT MSG: CONNECT

  191. 2016-01-01 07:01:11 [6] PPP: CHAT MSG:  -- got it

  192.  

  193. 2016-01-01 07:01:11 [6] PPP: CHAT MSG: send ( ^M)

  194. 2016-01-01 07:01:12 [6] PPP: ppp1 sent [LCP ConfReq id=0x1 <mru 1480> <asyncmap 0x0> <magic 0xf12fe0fa> <pcomp> <accomp>]

  195. 2016-01-01 07:01:12 [6] PPP: ppp1 rcvd [LCP ConfReq id=0x0 <asyncmap 0x0> <auth chap MD5> <magic 0x68a99cc> <pcomp> <accomp>]

  196. 2016-01-01 07:01:12 [6] PPP: ppp1 sent [LCP ConfAck id=0x0 <asyncmap 0x0> <auth chap MD5> <magic 0x68a99cc> <pcomp> <accomp>]

  197. 2016-01-01 07:01:12 [6] PPP: ppp1 rcvd [LCP ConfAck id=0x1 <mru 1480> <asyncmap 0x0> <magic 0xf12fe0fa> <pcomp> <accomp>]

  198. 2016-01-01 07:01:12 [6] PPP: ppp1 sent [LCP EchoReq id=0x0 magic=0xf12fe0fa]

  199. 2016-01-01 07:01:12 [6] PPP: ppp1 rcvd [LCP DiscReq id=0x1 magic=0x68a99cc]

  200. 2016-01-01 07:01:12 [6] PPP: ppp1 rcvd [CHAP Challenge id=0x1 <5acd08325ee9e1df268da06874ef9204>, name = "UMTS_CHAP_SRVR"]

  201. 2016-01-01 07:01:12 [6] PPP: ppp1 sent [CHAP Response id=0x1 <f3505131ccbcec40d5c8ac3c308d470d>, name = ""]

  202. 2016-01-01 07:01:12 [6] PPP: ppp1 rcvd [LCP EchoRep id=0x0 magic=0x68a99cc f1 2f e0 fa]

  203. 2016-01-01 07:01:12 [6] PPP: ppp1 rcvd [CHAP Success id=0x1 ""]

  204. 2016-01-01 07:01:12 [6] PPP: ppp1 sent [IPCP ConfReq id=0x1 <compress VJ 0f 01> <addr 0.0.0.0> <ms-dns1 0.0.0.0> <ms-dns2 0.0.0.0>]

  205. 2016-01-01 07:01:13 [6] PPP: ppp1 rcvd [IPCP ConfNak id=0x1 <ms-dns1 10.11.12.13> <ms-dns2 10.11.12.14> <ms-wins 10.11.12.13> <ms-wins 10.11.12.14>]

  206. 2016-01-01 07:01:13 [6] PPP: ppp1 sent [IPCP ConfReq id=0x2 <compress VJ 0f 01> <addr 0.0.0.0> <ms-dns1 10.11.12.13> <ms-dns2 10.11.12.14> <ms-wins 10.11.12.13> <ms-wins 10.11.12.14>]

  207. 2016-01-01 07:01:14 [6] PPP: ppp1 rcvd [IPCP ConfNak id=0x2 <ms-dns1 10.11.12.13> <ms-dns2 10.11.12.14> <ms-wins 10.11.12.13> <ms-wins 10.11.12.14>]

  208. 2016-01-01 07:01:14 [6] PPP: ppp1 sent [IPCP ConfReq id=0x3 <compress VJ 0f 01> <addr 0.0.0.0> <ms-dns1 10.11.12.13> <ms-dns2 10.11.12.14> <ms-wins 10.11.12.13> <ms-wins 10.11.12.14>]

  209. 2016-01-01 07:01:15 [6] PPP: ppp1 rcvd [IPCP ConfNak id=0x3 <ms-dns1 10.11.12.13> <ms-dns2 10.11.12.14> <ms-wins 10.11.12.13> <ms-wins 10.11.12.14>]

  210. 2016-01-01 07:01:15 [6] PPP: ppp1 sent [IPCP ConfReq id=0x4 <compress VJ 0f 01> <addr 0.0.0.0> <ms-dns1 10.11.12.13> <ms-dns2 10.11.12.14> <ms-wins 10.11.12.13> <ms-wins 10.11.12.14>]

  211. 2016-01-01 07:01:16 [6] PPP: ppp1 rcvd [IPCP ConfNak id=0x4 <ms-dns1 10.11.12.13> <ms-dns2 10.11.12.14> <ms-wins 10.11.12.13> <ms-wins 10.11.12.14>]

  212. 2016-01-01 07:01:16 [6] PPP: ppp1 sent [IPCP ConfReq id=0x5 <compress VJ 0f 01> <addr 0.0.0.0> <ms-dns1 10.11.12.13> <ms-dns2 10.11.12.14> <ms-wins 10.11.12.13> <ms-wins 10.11.12.14>]

  213. 2016-01-01 07:01:16 [6] PPP: ppp1 rcvd [IPCP ConfReq id=0x0]

  214. 2016-01-01 07:01:16 [6] PPP: ppp1 sent [IPCP ConfNak id=0x0 <addr 0.0.0.0>]

  215. 2016-01-01 07:01:16 [6] PPP: ppp1 rcvd [IPCP ConfRej id=0x5 <compress VJ 0f 01> <ms-wins 10.11.12.13> <ms-wins 10.11.12.14>]

  216. 2016-01-01 07:01:16 [6] PPP: ppp1 sent [IPCP ConfReq id=0x6 <addr 0.0.0.0> <ms-dns1 10.11.12.13> <ms-dns2 10.11.12.14>]

  217. 2016-01-01 07:01:16 [6] PPP: ppp1 rcvd [IPCP ConfReq id=0x1]

  218. 2016-01-01 07:01:16 [6] PPP: ppp1 sent [IPCP ConfAck id=0x1]

  219. 2016-01-01 07:01:16 [6] PPP: ppp1 rcvd [IPCP ConfNak id=0x6 <addr 10.125.114.61> <ms-dns1 203.113.131.6> <ms-dns2 203.113.131.5>]

  220. 2016-01-01 07:01:16 [6] PPP: ppp1 sent [IPCP ConfReq id=0x7 <addr 10.125.114.61> <ms-dns1 203.113.131.6> <ms-dns2 203.113.131.5>]

  221. 2016-01-01 07:01:16 [6] PPP: ppp1 rcvd [IPCP ConfAck id=0x7 <addr 10.125.114.61> <ms-dns1 203.113.131.6> <ms-dns2 203.113.131.5>]

  222. 2019-06-27 21:28:55 [5] DHCPD: Recv REQUEST from F4:B5:20:02:89:37

  223. 2019-06-27 21:28:55 [5] DHCPD: Send ACK to 192.168.1.104

  0  
  0  
#2
Options
Re:TL-MR3420 V5 disconnect 3G connection random in 2 days
2019-06-28 02:30:36

Hi,

 

Below is the compatibility list of the 3/4G dongle.

https://www.tp-link.com/en/support/3g-comp-list.html?model=TL-MR3420&hdVer=V5&location=1965

 

Meanwhile, we can do some troubleshooting on your case:

1. what is the light status of the MR3420 when it lost connection？

2. At that time, please login to the web interface and take a screenshot of the status page.

3. Have you ever tried to create the profile manually with the APN related info? 

 

Good day. 

 

TP-Link Annual Community Survey | Help Shape Our Community Throughout 2024!
  0  
  0  
#3
Options
Re:Re:TL-MR3420 V5 disconnect 3G connection random in 2 days
2019-06-28 03:26:46

1. what is the light status of the MR3420 when it lost connection？The status light still green

2. At that time, please login to the web interface and take a screenshot of the status page.It is a remote home.I can not access it when it disconnected

3. Have you ever tried to create the profile manually with the APN related info? Not yet.

 

 

  0  
  0  
#4
Options
Re:Re:Re:TL-MR3420 V5 disconnect 3G connection random in 2 days
2019-06-30 12:39:11

Can i exchange this modem to get a newer model.it's keep disconnect a lot of times.

  0  
  0  
#5
Options
Re:Re:Re:Re:TL-MR3420 V5 disconnect 3G connection random in 2 days
2019-07-01 01:00:11

Hi,

Thanks for your reply.

 

If possible, it is suggested to login to the web interface to get the status page when it lost connection; otherwise, we can let it go.

 

Meanwhile, you can create the profile manually with the APN related information to give it a go. 

 

Besides, when and where did you buy this router? 

 

Thanks in advance, and have a nice day.

 

TP-Link Annual Community Survey | Help Shape Our Community Throughout 2024!
  0  
  0  
#6
Options
Re:Re:Re:Re:TL-MR3420 V5 disconnect 3G connection random in 2 days
2020-09-12 05:25:19 - last edited 2020-09-12 05:26:26

@Kevin_Z i have similar problem too, i use MR3420 v5, modem sierra 320u, the lan connection its ok, but wifi setting always auto disable it self after a few hour, i try to restart the router and modem, and let it off for a few minute,but after i turn on, the problem still same until now. i set enable via browser, and then disable it self after a few hour, i buy this router+modem package 2 week ago, and no problem before it, i got the wifi problem just 3 day ago. how to fix it ?

 

  0  
  0  
#7
Options

Information

Helpful: 0

Views: 2542

Replies: 6

About Us
Press
Copyright © TP-Link Corporation Limited. All rights reserved.