Archer VR900 keeps telling me it’s lost internet connection
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Just bought TP-Link as above all seemed great however keeps losing internet connection.
All lights on the router show good yet when I login to it the Tether app shows no internet connection this seems to happen at lease once or twice if not more times a day.
Anyone have advice or how to fix or debug it ?
Here are some logs
2016-01-01 00:00:21 [5] System: Enable firewall
2016-01-01 00:00:24 [5] System: DSL training G.992 started
2016-01-01 00:00:26 [5] DHCPD: Recv REQUEST from 68:37:E9:8F:9E:AB
2016-01-01 00:00:27 [5] DHCPD: Send ACK to 192.168.1.107
2016-01-01 00:00:28 [5] System: DSL training G.992 channel analysis
2016-01-01 00:00:28 [5] DHCPD: Recv REQUEST from 34:D2:70:9A:2E:DE
2016-01-01 00:00:29 [5] DHCPD: Send ACK to 192.168.1.124
2016-01-01 00:00:29 [5] DHCPD: Recv DISCOVER from 34:D2:70:9A:2E:DE
2016-01-01 00:00:30 [5] DHCPD: Send OFFER with ip 192.168.1.124
2016-01-01 00:00:30 [5] DHCPD: Recv DISCOVER from 18:B4:30:C8:98:D4
2016-01-01 00:00:30 [5] DHCPD: Send OFFER with ip 192.168.1.100
2016-01-01 00:00:30 [5] DHCPD: Recv REQUEST from 34:D2:70:9A:2E:DE
2016-01-01 00:00:32 [5] DHCPD: Send ACK to 192.168.1.124
2016-01-01 00:00:32 [5] DHCPD: Recv REQUEST from 18:B4:30:C8:98:D4
2016-01-01 00:00:33 [5] DHCPD: Send ACK to 192.168.1.100
2016-01-01 00:00:33 [5] DHCPD: Recv REQUEST from D0:2B:20:BE:16:71
2016-01-01 00:00:33 [5] DHCPD: Send ACK to 192.168.1.122
2016-01-01 00:00:34 [5] DHCPD: Recv DISCOVER from 18:60:24:30:B9:4F
2016-01-01 00:00:34 [5] DHCPD: Send OFFER with ip 192.168.1.101
2016-01-01 00:00:34 [5] DHCPD: Recv REQUEST from 18:60:24:30:B9:4F
2016-01-01 00:00:34 [5] System: DSL training G.992 exchange
2016-01-01 00:00:36 [5] DHCPD: Send ACK to 192.168.1.101
2016-01-01 00:00:36 [5] DHCPD: Recv DISCOVER from 7C:61:66:73:4C:27
2016-01-01 00:00:36 [5] DHCPD: Send OFFER with ip 192.168.1.102
2016-01-01 00:00:36 [5] DHCPD: Recv REQUEST from 7C:61:66:73:4C:27
2016-01-01 00:00:37 [5] DHCPD: Send ACK to 192.168.1.102
2016-01-01 00:00:37 [5] DHCPD: Recv REQUEST from 2C:33:61:A0:2E:79
2016-01-01 00:00:39 [5] DHCPD: Send ACK to 192.168.1.113
2016-01-01 00:00:39 [5] DHCPD: Recv DISCOVER from 34:D2:70:5D:61:A3
2016-01-01 00:00:39 [5] DHCPD: Send OFFER with ip 192.168.1.103
2016-01-01 00:00:39 [5] DHCPD: Recv REQUEST from 34:D2:70:5D:61:A3
2016-01-01 00:00:39 [5] DHCPD: Send ACK to 192.168.1.103
2016-01-01 00:00:40 [5] System: DSL training G.994
2016-01-01 00:00:43 [5] DHCPD: Recv REQUEST from FC:A1:83:0C:BF:FE
2016-01-01 00:00:44 [5] DHCPD: Send ACK to 192.168.1.105
2016-01-01 00:00:44 [5] DHCPD: Recv DISCOVER from FC:A1:83:0C:BF:FE
2016-01-01 00:00:45 [5] DHCPD: Send OFFER with ip 192.168.1.105
2016-01-01 00:00:45 [5] DHCPD: Recv REQUEST from FC:A1:83:0C:BF:FE
2016-01-01 00:00:45 [5] DHCPD: Send ACK to 192.168.1.105
2016-01-01 00:00:45 [5] DHCPD: Recv REQUEST from 40:B4:CD:1C:2D:76
2016-01-01 00:00:46 [5] DHCPD: Send ACK to 192.168.1.119
2016-01-01 00:00:51 [5] DHCPD: Recv DISCOVER from CC:F7:35:D4:39:83
2016-01-01 00:00:51 [5] DHCPD: Send OFFER with ip 192.168.1.104
2016-01-01 00:00:51 [5] DHCPD: Recv REQUEST from CC:F7:35:D4:39:83
2016-01-01 00:00:51 [5] DHCPD: Wrong Server id or request an invalid ip
2016-01-01 00:00:51 [5] DHCPD: Send NAK
2016-01-01 00:00:52 [5] DHCPD: Recv DISCOVER from CC:F7:35:D4:39:83
2016-01-01 00:00:52 [5] DHCPD: Send OFFER with ip 192.168.1.106
2016-01-01 00:00:52 [5] DHCPD: Recv REQUEST from CC:F7:35:D4:39:83
2016-01-01 00:00:53 [5] System: DSL training G.992 started
2016-01-01 00:00:53 [5] DHCPD: Send ACK to 192.168.1.106
2016-01-01 00:00:53 [5] DHCPD: Recv DISCOVER from D0:2B:20:A1:94:95
2016-01-01 00:00:53 [5] DHCPD: Send OFFER with ip 192.168.1.108
2016-01-01 00:00:54 [5] DHCPD: Recv REQUEST from CC:F7:35:D4:39:83
2016-01-01 00:00:54 [5] DHCPD: Send ACK to 192.168.1.106
2016-01-01 00:00:54 [5] DHCPD: Recv REQUEST from 94:9F:3E:F0:36:A8
2016-01-01 00:00:54 [5] DHCPD: Send NAK
2016-01-01 00:00:54 [5] DHCPD: Recv REQUEST from D0:2B:20:A1:94:95
2016-01-01 00:00:55 [5] DHCPD: Send ACK to 192.168.1.108
2016-01-01 00:00:57 [5] System: DSL training G.992 channel analysis
2016-01-01 00:00:57 [5] DHCPD: Recv DISCOVER from 94:9F:3E:F0:36:A8
2016-01-01 00:00:57 [5] DHCPD: Send OFFER with ip 192.168.1.109
http://192.168.1.1/cgi/log?down 01/07/2019, 22902 Page 1 of 3
See in-line
We will collect some details and do further troubleshooting to fix it.
What is the light status of the VR900 when it goes offline? Especially the internet light and the DSL light.
Answer - Daniel - All lights shows still white i.e all seem good.
With your computer or smart phone connected to it at that time, what is the IP address and default gateway it obtained?
Note: How to get them: https://www.tp-link.com/support/faq/838/
Answer - Daniel see below
Connection-specific DNS Suffix:
Description: Broadcom BCM43142 802.11 bgn Wi-Fi Adapter
Physical Address: 14-2D-27-DC-B7-DF
DHCP Enabled: Yes
IPv4 Address: 192.168.1.115
IPv4 Subnet Mask: 255.255.255.0
Lease Obtained: 05 July 2019 19:11:25
Lease Expires: 06 July 2019 19:11:22
IPv4 Default Gateway: 192.168.1.1
IPv4 DHCP Server: 192.168.1.1
IPv4 DNS Server: 192.168.1.1
IPv4 WINS Server:
NetBIOS over Tcpip Enabled: Yes
IPv6 Address: fd71:e601:3e8:1:248d:184d:ef96:7194
Temporary IPv6 Address: fd71:e601:3e8:1:a9a8:d77a:e29d:71fa
Link-local IPv6 Address: fe80::248d:184d:ef96:7194%6
IPv6 Default Gateway:
IPv6 DNS Server:
Meanwhile, please try to access the web page and take a snapshot of the status page.
Note: How to login to the web interface: https://www.tp-link.com/support/faq/1730/
Answer - Daniel see attached
How do you make it back to work after it goes offline?
Answer
I reboot or power off/on and all seems good
Let me know if this provides any info