cant open ports on my router - TD-W9960

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
cant open ports on my router - TD-W9960
cant open ports on my router - TD-W9960
2019-07-18 12:40:43
Model: TD-W9960
Hardware Version: V1
Firmware Version: 1.6.0 0.8.0 v007c.0 Build 190121 Rel.53386n

Hello, i have trouble opening ports on my router, everything is set up but even with firewall down i cant see my ports

0
0
#1
Options
7 Reply
Re:cant open ports on my router - TD-W9960
2019-07-22 03:07:36

@Fanda 

 

Please ensure that the current WAN/internet IP is a public IP address.

 

Then please click here to enable the port forwarding on the TD-W9960. 

 

If still the same, please show us some screenshots to do further analysis.

1. The screenshot of the status/device information page.

2. The pictures of the port forwarding settings page. 

 

 

0
0
#2
Options
Re:cant open ports on my router - TD-W9960
2021-07-24 07:30:36 - last edited 2021-07-24 07:37:39

@Kevin_Z 

Hi I confirm, I have the same problem.

info:

    Hardware Version:TD-W9960 v1 00000000

    Firmware Version:1.2.0 0.8.0 v009d.0 Build 201016 Rel.78709n


TP-link's DDNS  works correctly and dns queries are responded correctly(With my own public ip).

My ISP gives me public dynamic ip (Even my very old tp-link router works fine and route traffic correctly)
I seems even http remote management of this router works just fine.

but any configuration in virtual server menu does not work!
I don't know where the problem is.

by the way I have assigned my pc IP: 192.168.44.20(obviously in range of my own local network 192.168.44.0/24) and I have bineded a tcp connection to 0.0.0.0:2020. any firewall is turned off

Access from LAN with 192.168.44.20:2020 is ok. but even from LAN network wan_ip:2020 or ddns_domain:200 is not accessible

every this works just fine with my old router but not with 9960!

screenshot:

    status:

Virtual server:


What should I do?
Thanks

 

0
0
#3
Options
Re:cant open ports on my router - TD-W9960
2021-08-17 05:42:45 - last edited 2021-08-17 05:43:10

Agree, the same here. Manufacturer should cooperate and deal with this issue. Filip

0
0
#4
Options
Re:cant open ports on my router - TD-W9960
2021-08-17 09:57:16 - last edited 2021-08-17 09:59:00

@flogs 

Hi, may I know the model number, firmware and hardware of your modem, also TD-W9960 V1

0
0
#5
Options
Re:cant open ports on my router - TD-W9960
2021-08-17 20:18:58

@TP-Link Hi, of course you can. On the other hand, let me know if and when you will check this issue. If it will take too long (or never), my modem/router has to go to warranty service and I have to buy something functional. Thanks, Filip

0
0
#6
Options
Re:cant open ports on my router - TD-W9960
2021-08-19 19:12:30

Hi,

Is this forum alive and does people get help here? I see no answer to "alialaei" for three weeks! And therefore I can doubt about reliability of this support channel. :( Please, let me know if I have a chance here for getting help. Thanks.

Filip

0
0
#7
Options
Re:cant open ports on my router - TD-W9960
2021-08-24 11:37:10

@flogs 

Hi, sorry for the delay.

Since we were not able to reproduce the same issue, could you please help me run the following test:

1. Download the http server from below:  https://www.rejetto.com/hfs/    
2. Run this file server on your windows PC then change the port to which one that you want to open or test;
3. Allow this server through your windows firewall: https://bing.com/search?q=allow+app+through+windows+firewall   

With the three steps above, we will have a LAN server ready for the test.
4. Add a Virtual Server Rule on the modem such as port 111 for  172.31.49.174
5. Try to access the server via WAN:111

If you were able to access the local HFS server, the port forwarding should be fine.

0
0
#8
Options