New modem router wont accept Sky username and password
Just purchased an Archer VR2800 to replace a Archer D50 which keeps dropping out and we have to change from 2.4 to 5 all the time. Anyway went through the set up for the Archer VR2800 got to the end of the process and it comes up with a message saying that the ISP username and password are wrong, im with Sky so i just entered the usual username (admin) and password (sky) and ive contacted Sky who have said they havent changed their access codes so i should be able to get on.
i used the same details when i set the the Archer D50 and that was a breeze, that was the reason for going with Tp link as it is compatible with the Sky set up. Ive tried the tp link online help but it takes me so long to type something it times me out or theyre only allowed to chat to people for a certain length of time, so far they have been no help. Question if i was to connect the VR2800 to the D50 would Tp link be able to dial in and have a look at the router?