Lost password

Lost password
Lost password
2019-08-11 11:19:08
Model: Deco M5
Hardware Version:
Firmware Version:

I set up a wifi network using this product successfully: I want to add a new device to it but can't remember my password. Is there a way to get a reminder or reset it? Any help appreciated - I am not very technical minded due to advanced years!

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#1
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4 Replies
Re:Lost password
2019-08-11 19:59:44

There is a reset option in the app. Remove and reinstall it and you should have it on first login.

 

 

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#2
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Re:Lost password
2019-08-12 02:47:31

@MikeGrocott 

 

You can access the Deco app to get the wireless password; 

 

Or you can login to the web interface of the Deco M5 with a smart phone which has connected to the Deco network already and go to status page to find the wifi password.

 

Otherwise, you may need hard reset the Deco by holding the reset hole for 1s and reconfigure them.

 

Good day. 

 

 

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#3
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Re:Re:Lost password
2019-08-13 19:16:40

Thanks for the advice, guys, I'll see if I can do that.

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#4
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Re:Re:Re:Lost password
2019-08-14 06:21:00

Definitely sure, take your time to give it a go.

 

Any further problem, just let us know. 

 

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#5
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