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Time out notification when I try to login to TP cloud

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Time out notification when I try to login to TP cloud

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
Time out notification when I try to login to TP cloud
Time out notification when I try to login to TP cloud
2019-09-20 12:31:00
Model: Archer C5400  
Hardware Version: V2
Firmware Version:

Hi,

 

One month ago I installed my Archer C5400 V2 router.  I also registered on tp link cloud to be able to monitor my router outside met network and to use IFFT.

 

Since this weekend my router is no longer more visible via TP link Cloud.  I checked the setting an re-entered my cloud id and login.  When I try to save I got after some time a time-out notification

 

Any idea how to solve ?

 

Kind Regards,

 

Erwin

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Re:Time out notification when I try to login to TP cloud
2019-09-23 07:19:52

@EVERMEULEN 

 

Please try to login to the Tether app and verify whether you can access with the cloud account.

 

Besides, please confirm the time settings, ensure that the system time is correct.

 

You can change it  to another time zone and change it back to the right one. 

 

Or you can unbind the cloud account on the Tether app and access the web UI with the local admin password to verify the time settings and then rebind to the cloud account.

 

May it help and have a good day. 

 

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Re:Time out notification when I try to login to TP cloud
2019-09-25 06:54:43

@Kevin_Z 

 

Hi,

 

I was only able to connect to my router via the Theter app when I was connected at home.  Also via the app I was not able to loging to the cloud.

 

I checked the timesetting and they were wrong.  When I tried to get the correct time I don't get an answer from the server so I tried to set my time manualy.

 

Had some problems with the date format, it indicates it should be DD/MM/YYYY but it only accept MM/DD/YYYY.

 

I did also an unbind.

 

How can I bind my system again to the cloud ?  Is a restart necessary if I changes things ?

 

Kind Regards,

 

Erwin

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