Archer MR600 Random Disconnects

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Re:Archer MR600 Random Disconnects
2019-12-25 01:26:58

@jlipp 

 

I see, sorry for the inconvenience caused here; and hope there will be an opportunity to work together and offer some technical supports in the near future. 

 

And the same to you. Merry Christmas and have a new year. 

 

 

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#27
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Re:Archer MR600 Random Disconnects
2019-12-28 15:15:30

@Elia 

 

I was just looking to upgrade from the Archer MR200 to the MR600 with the hope of a (costly) solution, but it seems this product suffers from the same connectivity issues.

This is incredibly frustrating given we have just bought many Powerline items from TP-Link as well. 

I am waiting to hear back ASAP on these threads as otherwise, not only is TP-Link useless but I would have lost so much money that I would never use your products ever again.

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#28
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Re:Archer MR600 Random Disconnects
2019-12-28 15:16:07
I was just looking to upgrade from the Archer MR200 to the MR600 with the hope of a (costly) solution, but it seems this product suffers from the same connectivity issues. This is incredibly frustrating given we have just bought many Powerline items from TP-Link as well. I am waiting to hear back ASAP on these threads as otherwise, not only is TP-Link useless but I would have lost so much money that I would never use your products ever again.
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#29
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Re:Archer MR600 Random Disconnects
2020-01-05 14:04:54
Any fix found ?
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#30
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Re:Archer MR600 Random Disconnects
2020-01-05 14:07:59
Pls send me beta firmware. I see similar issue. Router re-booted twice in last one week.
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#31
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Re:Archer MR600 Random Disconnects
2020-01-06 10:38:43

@Guillaume_1978 @pMR600 

 

Hello, sorry to respond late. Our engineers focus on this issue and try to figure it out. 

 

We have released a debug firmware which help us to locate this issue. Our engineer will email you to follow up.

 

If you are willing to do further analysis, please check the inbox.

 

Good day. 

 

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#32
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Re:Archer MR600 Random Disconnects
2020-01-06 14:47:48

@Kevin_Z 

 

Hello Kevin,

 

Thank you for the reply.

 

I was assuming TP-Link already knows the problem quite well.

By asking everyone to perform trouble shooting steps, it sounds like TP-Link is still investigating the issue and does not know what is going on.

What we know, as customers, is that for many of us, the products are de-facto unusable :-(

 

Regards,

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#33
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Re:Archer MR600 Random Disconnects
2020-01-13 20:40:37

@pMR600 no.

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#34
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Re:Archer MR600 Random Disconnects
2020-01-19 00:10:29

@Kevin_Z 

 

Hello @Kevin_Z Sorry could I have please the beta firmware too, I am suffering from the same issue

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#35
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Re:Archer MR600 Random Disconnects
2020-01-30 08:34:02
Hi I've the same issue on my archer mr600. Please give me a fix to resolve this issue!!! Thanks in advance
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#36
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