TP-LINK RE580D not connecting to any 5ghz?

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TP-LINK RE580D not connecting to any 5ghz?

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
36 Reply
Re:TP-LINK RE580D not connecting to any 5ghz?
2020-08-20 08:08:15

@Mgtpt 

Good day.

Can you help me check the following information as well:

What is the model number of your main router?

How long have you have the range extender, and did it work on 5ghz before?

If you enabled the 5ghz of the mobile hotspot, are you able to set up the 5ghz of the range extender with mobile hotspot?

(Or just set up with a different Wi-Fi,  would it work on RE580D?)

Thank you!

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#33
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Re:TP-LINK RE580D not connecting to any 5ghz?
2020-08-20 21:31:11 - last edited 2020-08-20 21:36:33

@Sunshine 

 

Good evening


 

Of course I will help, and first of all thanks for all the help you can give me:

 

-What is the model number of your main router?

 

Huawei EchoLife HS8247W

 

 

How long have you have the range extender, and did it work on 5ghz before?

 

 

I have the range extender for about 3 months, and it stopped working for about a 1 week ago 

 

If you enabled the 5ghz of the mobile hotspot, are you able to set up the 5ghz of the range extender with mobile hotspot?

 

First I did a factory reset, and only the 2.4Ghz network appears to me

 

 

After a while it appeared at 5Ghz

 

 

After connecting to 5GHz, which took some time, I was not assigned any gateway

 

 

 

I can only access the extender through the 2.4 Ghz network

 

 

And no, it doesn't work to connect via mobile hotspot and i will leave the log

 

0 days 00:00:04      OTHERS     INFO    Booted the system. 
0 days 00:00:04      DHCPS      INFO    DHCP server started 
0 days 00:00:12      WIRELESS   ERROR   5G failed to connect to the front end: SET_SSID 3, 0. 
0 days 00:00:13      WIRELESS   ERROR   2.4G failed to connect to the front end: SET_SSID 3, 0. 
0 days 00:03:25      WIRELESS   INFO    Sent DEAUTH to 2.4G STA (MAC:D0:EF:C1:F6:B0:6C): 0, 7 
0 days 00:07:57      WIRELESS   INFO    STA (MAC:50:EB:71:2A:32:08) successfully connected to 5G. 
0 days 00:07:57      DHCPS      INFO    Received a discovery packet from 50:EB:71:2A:32:08 
0 days 00:07:59      DHCPS      INFO    Provided an offer for the client with ip 192.168.0.100 
0 days 00:07:59      DHCPS      INFO    Received a discovery packet from 50:EB:71:2A:32:08 
0 days 00:07:59      DHCPS      INFO    Provided an offer for the client with ip 192.168.0.100 
0 days 00:08:04      DHCPS      INFO    Received a discovery packet from 50:EB:71:2A:32:08 
0 days 00:08:04      DHCPS      INFO    Provided an offer for the client with ip 192.168.0.100 
0 days 00:08:09      DHCPS      INFO    Received a discovery packet from 50:EB:71:2A:32:08 
0 days 00:08:09      DHCPS      INFO    Provided an offer for the client with ip 192.168.0.100 
0 days 00:08:22      WIRELESS   INFO    STA (MAC:50:EB:71:2A:32:08) exited 5G 
0 days 00:08:23      DHCPS      INFO    Received a discovery packet from 50:EB:71:2A:32:08 
0 days 00:08:23      DHCPS      INFO    Provided an offer for the client with ip 192.168.0.100 
0 days 00:08:25      DHCPS      INFO    Received a discovery packet from 50:EB:71:2A:32:08 
0 days 00:08:25      DHCPS      INFO    Provided an offer for the client with ip 192.168.0.100 
0 days 00:08:30      DHCPS      INFO    Received a discovery packet from 50:EB:71:2A:32:08 
0 days 00:08:30      DHCPS      INFO    Provided an offer for the client with ip 192.168.0.100 
0 days 00:08:34      DHCPS      INFO    Received a discovery packet from 50:EB:71:2A:32:08 
0 days 00:08:34      DHCPS      INFO    Provided an offer for the client with ip 192.168.0.100 
0 days 00:08:42      DHCPS      INFO    Received a discovery packet from 50:EB:71:2A:32:08 
0 days 00:08:42      DHCPS      INFO    Provided an offer for the client with ip 192.168.0.100 
0 days 00:08:57      DHCPS      INFO    Received a discovery packet from 50:EB:71:2A:32:08 
0 days 00:08:57      DHCPS      INFO    Provided an offer for the client with ip 192.168.0.100 
0 days 00:09:04      WIRELESS   INFO    STA (MAC:50:EB:71:2A:32:08) exited 5G 
0 days 00:09:04      DHCPS      INFO    Received a discovery packet from 50:EB:71:2A:32:08 
0 days 00:09:04      DHCPS      INFO    Provided an offer for the client with ip 192.168.0.100 
0 days 00:09:09      DHCPS      INFO    Received a discovery packet from 50:EB:71:2A:32:08 
0 days 00:09:09      DHCPS      INFO    Provided an offer for the client with ip 192.168.0.100 
0 days 00:09:14      DHCPS      INFO    Received a discovery packet from 50:EB:71:2A:32:08 
0 days 00:09:14      DHCPS      INFO    Provided an offer for the client with ip 192.168.0.100 
0 days 00:09:20      DHCPS      INFO    Received a discovery packet from 50:EB:71:2A:32:08 
0 days 00:09:20      DHCPS      INFO    Provided an offer for the client with ip 192.168.0.100 
0 days 00:09:36      DHCPS      INFO    Received a discovery packet from 50:EB:71:2A:32:08 
0 days 00:09:36      DHCPS      INFO    Provided an offer for the client with ip 192.168.0.100 
0 days 00:10:07      DHCPS      INFO    Received a discovery packet from 50:EB:71:2A:32:08 
0 days 00:10:07      DHCPS      INFO    Provided an offer for the client with ip 192.168.0.100 
0 days 00:10:11      DHCPS      INFO    Received a discovery packet from 50:EB:71:2A:32:08 
0 days 00:10:11      DHCPS      INFO    Provided an offer for the client with ip 192.168.0.100 
0 days 00:10:12      DHCPS      INFO    Received a request packet from 50:EB:71:2A:32:08 
0 days 00:10:12      DHCPS      INFO    Sent an ACK packet to 192.168.0.100 
0 days 00:10:42      WIRELESS   INFO    STA (MAC:50:EB:71:2A:32:08) exited 5G 
0 days 00:12:37      WIRELESS   INFO    STA (MAC:50:EB:71:2A:32:08) successfully connected to 5G. 
0 days 00:12:39      WIRELESS   INFO    STA (MAC:50:EB:71:2A:32:08) successfully connected to 5G. 
0 days 00:12:40      WIRELESS   INFO    STA (MAC:50:EB:71:2A:32:08) successfully connected to 5G. 
0 days 00:12:40      DHCPS      INFO    Received a discovery packet from 50:EB:71:2A:32:08 
0 days 00:12:40      DHCPS      INFO    Provided an offer for the client with ip 192.168.0.100 
0 days 00:12:44      DHCPS      INFO    Received a discovery packet from 50:EB:71:2A:32:08 
0 days 00:12:44      DHCPS      INFO    Provided an offer for the client with ip 192.168.0.100 
0 days 00:12:44      DHCPS      INFO    Received a request packet from 50:EB:71:2A:32:08 
0 days 00:12:44      DHCPS      INFO    Sent an ACK packet to 192.168.0.100 
0 days 00:13:14      DHCPS      INFO    Received a request packet from 50:EB:71:2A:32:08 
0 days 00:13:14      DHCPS      INFO    Sent an ACK packet to 192.168.0.100 
0 days 00:13:28      WIRELESS   INFO    STA (MAC:50:EB:71:2A:32:08) exited 5G 
0 days 00:13:29      WIRELESS   INFO    STA (MAC:50:EB:71:2A:32:08) successfully connected to 2.4G 
0 days 00:13:29      DHCPS      INFO    Received a discovery packet from 50:EB:71:2A:32:08 
0 days 00:13:29      DHCPS      INFO    Provided an offer for the client with ip 192.168.0.100 
0 days 00:13:29      DHCPS      INFO    Received a request packet from 50:EB:71:2A:32:08 
0 days 00:13:29      DHCPS      INFO    Sent an ACK packet to 192.168.0.100 
0 days 00:13:58      DHCPS      INFO    Received a request packet from 50:EB:71:2A:32:08 
0 days 00:13:58      DHCPS      INFO    Sent an ACK packet to 192.168.0.100 
0 days 00:14:29      DHCPS      INFO    Received a request packet from 50:EB:71:2A:32:08 
0 days 00:14:29      DHCPS      INFO    Sent an ACK packet to 192.168.0.100 
0 days 00:14:59      DHCPS      INFO    Received a request packet from 50:EB:71:2A:32:08 
0 days 00:14:59      DHCPS      INFO    Sent an ACK packet to 192.168.0.100 
0 days 00:15:29      DHCPS      INFO    Received a request packet from 50:EB:71:2A:32:08 
0 days 00:15:29      DHCPS      INFO    Sent an ACK packet to 192.168.0.100 
0 days 00:15:59      DHCPS      INFO    Received a request packet from 50:EB:71:2A:32:08 
0 days 00:15:59      DHCPS      INFO    Sent an ACK packet to 192.168.0.100 
0 days 00:16:29      DHCPS      INFO    Received a request packet from 50:EB:71:2A:32:08 
0 days 00:16:29      DHCPS      INFO    Sent an ACK packet to 192.168.0.100 
0 days 00:16:59      DHCPS      INFO    Received a request packet from 50:EB:71:2A:32:08 
0 days 00:16:59      DHCPS      INFO    Sent an ACK packet to 192.168.0.100 
0 days 00:17:08      WIRELESS   INFO    5G successfully connected to the front end. 
0 days 00:17:08      WIRELESS   INFO    Key exchange between 5G and the front end started. 
0 days 00:17:08      WIRELESS   INFO    Key exchange between 5G and the front end succeeded. 
0 days 00:17:10      DHCPC      INFO    Sent a detection for DHCP. 
0 days 00:17:11      DNS        ERROR   DNS probing failed, DUT can not get a dns server. 
0 days 00:17:11      NTP        ERROR   NTP detection failed. 
0 days 00:17:13      DHCPC      INFO    Sent a detection for DHCP. 
0 days 00:17:16      DHCPC      INFO    Sent a detection for DHCP. 
0 days 00:17:19      DHCPC      ERROR   DHCP detection failed. 
0 days 00:17:39      DHCPC      INFO    Sent a detection for DHCP. 
0 days 00:17:39      DHCPC      INFO    Received a DHCP offer:Server ID is 54.Assigned IP address is 192.168.43.111 
0 days 00:17:39      DHCPC      INFO    Sent a request for DHCP. 
0 days 00:17:41      DHCPC      INFO    DHCP obtained an IP address 192.168.43.111 
0 days 00:17:41      DHCPS      INFO    DHCP server stopped 
0 days 00:17:52      DNS        INFO    DNS detection succeeded. 
0 days 00:17:52      NTP        INFO    NTP detection succeeded. 
0 days 00:17:55      WIRELESS   INFO    5G front end exited: 0, 14 
0 days 00:17:58      WIRELESS   ERROR   5GHz disconnected from the front end. 
0 days 00:17:59      DHCPS      INFO    DHCP server started 
0 days 00:18:01      WIRELESS   ERROR   5G failed to connect to the front end: ROAM 3, 4. 
0 days 00:18:31      WIRELESS   INFO    STA (MAC:50:EB:71:2A:32:08) successfully connected to 2.4G 
0 days 00:18:32      WIRELESS   INFO    STA (MAC:50:EB:71:2A:32:08) successfully connected to 2.4G (WPA). 
0 days 00:18:32      DHCPS      INFO    Received a discovery packet from 50:EB:71:2A:32:08 
0 days 00:18:34      DHCPS      INFO    Provided an offer for the client with ip 192.168.0.100 
0 days 00:18:34      DHCPS      INFO    Received a request packet from 50:EB:71:2A:32:08 
0 days 00:18:34      DHCPS      INFO    Sent an ACK packet to 192.168.0.100 
0 days 00:19:04      DHCPS      INFO    Received a request packet from 50:EB:71:2A:32:08 
0 days 00:19:04      DHCPS      INFO    Sent an ACK packet to 192.168.0.100 
0 days 00:19:34      DHCPS      INFO    Received a request packet from 50:EB:71:2A:32:08 
0 days 00:19:34      DHCPS      INFO    Sent an ACK packet to 192.168.0.100 
0 days 00:19:50      WIRELESS   ERROR   5G failed to connect to the front end: SET_SSID 3, 0. 
0 days 00:20:04      DHCPS      INFO    Received a request packet from 50:EB:71:2A:32:08 
0 days 00:20:04      DHCPS      INFO    Sent an ACK packet to 192.168.0.100 
 

Thank you for all your help 

Pedro Magalhaes 

 

 

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#34
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Re:TP-LINK RE580D not connecting to any 5ghz?
2020-11-02 16:32:55 - last edited 2020-11-02 17:09:30

@Kevin_Z 

 

I have the same issue. Please also email me that beta firmware!

I have the RE580D for 8 months...

 

Issues:

 

  1. No 5GHz signal. No 5GHz network detected.
  2. DHCP Client gives detection errror and keeps restarting every exactly 10 minutes.

 

 

Log:

 

0 days 00:00:04      OTHERS     INFO    Booted the system. 
0 days 00:00:04      DHCPS      INFO    DHCP server started 
0 days 00:00:06      DHCPS      INFO    Received a request packet from 00:... 
0 days 00:00:06      DHCPS      INFO    Sent an NAK packet 
0 days 00:00:06      DHCPS      INFO    Received a discovery packet from 00:... 
0 days 00:00:08      DHCPS      INFO    Provided an offer for the client with ip 192.168.0.100 
0 days 00:00:08      DHCPS      INFO    Received a request packet from 00:... 
0 days 00:00:08      DHCPS      INFO    Sent an ACK packet to 192.168.0.100 
0 days 00:00:12      WIRELESS   ERROR   5G failed to connect to the front end: SET_SSID 3, 0. 
0 days 00:00:13      WIRELESS   INFO    2.4G successfully connected to the front end. 
0 days 00:00:16      DHCPC      INFO    Sent a detection for DHCP. 
0 days 00:00:19      DHCPC      INFO    Sent a detection for DHCP. 
0 days 00:00:21      DNS        ERROR   DNS probing failed, DUT can not get a dns server. 
0 days 00:00:21      NTP        ERROR   NTP detection failed. 
0 days 00:00:22      DHCPC      INFO    Sent a detection for DHCP. 
0 days 00:00:25      DHCPC      ERROR   DHCP detection failed. 
0 days 00:00:38      DHCPS      INFO    Received a request packet from 00:... 
0 days 00:00:38      DHCPS      INFO    Sent an ACK packet to 192.168.0.100 
0 days 00:00:45      DHCPC      INFO    Sent a detection for DHCP. 
0 days 00:00:45      DHCPC      INFO    Received a DHCP offer:Server ID is 54.Assigned IP address is 10... 
0 days 00:00:45      DHCPC      INFO    Sent a request for DHCP. 
0 days 00:00:47      DHCPC      INFO    DHCP obtained an IP address 10... 
0 days 00:00:47      DHCPS      INFO    DHCP server stopped 
0 days 00:00:52      DNS        INFO    DNS detection succeeded. 
0 days 00:00:52      NTP        ERROR   NTP detection failed. 
0 days 00:10:45      DHCPC      ERROR   DHCP detection failed. 
0 days 00:10:45      DHCPC      INFO    Sent a detection for DHCP. 
0 days 00:10:45      DHCPS      INFO    DHCP server started 
0 days 00:10:45      DHCPC      INFO    Received a DHCP offer:Server ID is 54.Assigned IP address is 10... 
0 days 00:10:45      DHCPC      INFO    Sent a request for DHCP. 
0 days 00:10:47      DHCPC      INFO    DHCP obtained an IP address 10... 
0 days 00:10:47      DHCPS      INFO    DHCP server stopped 
0 days 00:20:44      DHCPC      ERROR   DHCP detection failed. 
0 days 00:20:44      DHCPC      INFO    Sent a detection for DHCP. 
0 days 00:20:44      DHCPS      INFO    DHCP server started 
0 days 00:20:45      DHCPC      INFO    Received a DHCP offer:Server ID is 54.Assigned IP address is 10... 
0 days 00:20:45      DHCPC      INFO    Sent a request for DHCP. 
0 days 00:20:47      DHCPC      INFO    DHCP obtained an IP address 10... 
0 days 00:20:47      DHCPS      INFO    DHCP server stopped 
0 days 00:30:44      DHCPC      ERROR   DHCP detection failed. 
0 days 00:30:44      DHCPC      INFO    Sent a detection for DHCP. 
0 days 00:30:44      DHCPS      INFO    DHCP server started 
0 days 00:30:44      DHCPC      INFO    Received a DHCP offer:Server ID is 54.Assigned IP address is 10... 
0 days 00:30:44      DHCPC      INFO    Sent a request for DHCP. 
0 days 00:30:46      DHCPC      INFO    DHCP obtained an IP address 10... 
0 days 00:30:46      DHCPS      INFO    DHCP server stopped 
0 days 00:40:43      DHCPC      ERROR   DHCP detection failed.

 

Extender:

Model: RE580D

Hardware Version: V1

Firmware Version: 1.0.0 Build 20171220 Rel. 57215

 

Main router:

Altice Labs FiberGateway GR241AG

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#35
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Re:TP-LINK RE580D not connecting to any 5ghz?
2021-12-21 21:43:34
Halo someone or Kevin from tp link Can You send me fast New fimware because My 5ghz can not work om My New Tp link RE580D My e-mail is. Universet64@gmail.com Regard Steen Arnecke From Denmark
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#36
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Re:TP-LINK RE580D not connecting to any 5ghz?
2021-12-21 21:47:45

@wookii 

 

To tp link. 

 

Can You help me to.and send me same New firmware. 

Because My New Tp link RE580D not work and can find My 5ghz. 

 

Regard

Steen Arnecke 

From Denmark

E-mail. 

Universet64@gmail.com 

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#37
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Re:TP-LINK RE580D not connecting to any 5ghz?-Solution
2021-12-29 15:07:35 - last edited 2021-12-30 06:09:25

@SteenArnecke @Kahzul sorry about the delay. 

 

Hello everyone, 

As this thread is a bit old, we suggest starting a new thread with case here and we could try to help look into the concern further. 

 

  • Beta Note: Fixed  RE580D Failed to connect TP-Link Archer VR900v 

RE580D V1  Beta Firmware Download 
https://static.tp-link.com/2019/201912/20191213/re580d-up-ver1-0-0-P1[20180720-rel34021].zip

 

Note:1. please review Terms and Conditions for TP-Link Beta Firmware before try this beta firmware:
2. please identify device hardware version on device label before update the beta, beta is for RE580D V1 only

 

For RE not detect or failed to connect to 5Ghz Wi-Fi, kindly try some suggestions here: 

 

  • Case1: If RE did not detect router 5Ghz WiFi, refer to the thread below and change router channel to 36/40/44/48

[Troubleshooting] TP-Link Range Extender is not detecting the 5GHz Signal of the Main Router

 

If above doesn't work,  please start a new thread, with 1) model of router/ AP  2)  a photo of Router 5Ghz wireless settings 3) When RE scan for 5G, could RE detect nearby or neighbors 5Ghz signal? 
 

  • Case 2: If RE was able to detect router's 5Ghz signal, but 5Ghz Led did not light up on RE:

 

Please refer to this thread for more troubleshooting tips : 
Has connected to TP-Link extender but no internet, what can I do?

  •  Verify your Wi-Fi password by forgetting your 5Ghz Wi-Fi network on cell phone first :  

Go to Settings-> Wi-Fi on your phone, Tap (or Long press  the router's Wi-Fi name  ->Forget / Delete the network 
Please reconnect to your router Wi-Fi, it will ask for a password, will it accept your router password?


If above doesn't work,  please start a new thread, with 1) model for router/ AP  2)  a photo of Router 5Ghz wireless settings 3) what Led status on RE, and  error after RE set up process

 

 

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#38
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