Having to run Kasa and Tapo app for different devices

Re:Having to run Kasa and Tapo app for different devices
2020-03-31 08:01:45

@Kevin_Z Wanted to get a Tapo cam and join into my existing Kasa products. But two different apps for the same brand? What the! Not buying from TP-Link again.

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#14
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Re:Having to run Kasa and Tapo app for different devices
2020-04-07 01:14:56
Horrible and misleading from TP Link. Disappointed. Returning today.
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#15
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Re:Having to run Kasa and Tapo app for different devices
2020-04-07 01:17:22
Sadly TP Link has taken the position to flat deceive the public. I will be returning the p100 today.sad.
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#16
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Re:Having to run Kasa and Tapo app for different devices
2020-04-10 08:36:47

@Kevin_Z 

 

Being angry sometimes is an efficient way to express our urgent needs. So pls take in mind this is not aim to you.

 

Every company can make the right decision and the wrong decision based on the understanding at that time. But the great company is the one that is willing to hear the voice widely and adjust their direction quickly.

 

I believe to merge Kassa and Tapo ecosystem is not a blocked by technology, once the decision makers changes their mind, it can be achieveable soon.

 

@Kevin_Z as a TP-LINK community representative, I hope you can forward our voice to decision makers.

 

I vote for this request to merge TP-Link Tapo and Kassa smart home ecosystem. For others who also have this need, please share your voice and vote. The louder voice, the more democracy.

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#18
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Re:Having to run Kasa and Tapo app for different devices
2020-04-26 22:24:04

I didn't believe this was possible, but after reading multiple comments everywhere, looks like this is real. 

 

Unbelievable marketing fail!

 

I'm looking for a smart system for my house, but using two apps for the same functions is an absolute no go.

 

So TP-Link is not an option anymore.

 

 

 

 

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#19
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Re:Having to run Kasa and Tapo app for different devices
2020-05-09 19:37:18 - last edited 2020-05-09 19:40:50

Hi,

I had the exact same issues, bought a Tapo Smart Camera C100 and a Smart Plug P100 then this weekend I bought the Kaso smartbulb because your web blurb says it works across the tp-link range. This not the case and like others find the switching across apps to be a real pain in the neck. I shall be returning the bulb to Amazon. Very dissapointing as I was geninely impressed with the Tapo range. 

Probably a case for trading standards?

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#20
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Re:Having to run Kasa and Tapo app for different devices
2020-06-01 22:44:16

@Glenninmerida just had the same issue. 3 Kasa smart plugs, and just got 2 new Tapo indoor cams. 
cant control from same app after being led to believe I could. Seriously disappointing. 

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#21
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Re:Having to run Kasa and Tapo app for different devices
2020-06-01 22:46:39

@matthew.mfden definantely agree with you on this one. It's unlikely to be prohibitive for any technical reasons to integrate kasa and tapo. Just stupid marketing. I really hope they reconsider and make cross brand intergration possible. Come on TP LINK, Make the link!!!!

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#22
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Re:Having to run Kasa and Tapo app for different devices
2020-06-01 22:48:21
Forgot to mention as well, I have a third tapo camera arriving tomorrow but after today’s disappointment, I’ll be sending it straight back. Such a waste of time and money.
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#23
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Re:Having to run Kasa and Tapo app for different devices
2020-06-14 23:18:45

If @kevin_7 is representative of how tp-link treat their customers post purchase (totally ignoring their concerns and not even saying he'll pass on our feedback ) then I see little reason why I would ever buy another tp link product. As an ambassador of their company he's failing. 

 

Anyway I returned all my kasa equipment and bought a couple of refurbished Nest cameras off ebay. They're great. Going to get a couple of external ones this week! 

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#24
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