Difficulty formatting SD card on Tapo C200 camera

Difficulty formatting SD card on Tapo C200 camera
Difficulty formatting SD card on Tapo C200 camera
2020-01-15 17:38:16
Model: Tapo C200
Hardware Version:
Firmware Version:

I have purchased a Tapo C 200 camera and a 128 sd card from Amazon. 

The camera is working ok but it will not format the SD card and I get a message that there was a problem formatting it. I have tried formatting with the camera/app without success. To test the SD card I formatted it in my Canon camera and it worked fine, recording photos as normal. I formatted in the Canon camera again and tried it in the Tapo 200 without success. I tried the reset button but got the same results. It would appear the camera is faulty in respect of the SD formatting. 

Don’t want to return it if possible. Any suggestions.

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39 Replies
Re:Difficulty formatting SD card on Tapo C200 camera
2020-01-16 07:38:00

@Foxtrotter 

 

Hello, what is the brand & model of the SD card? And how about its format type? A picture of the card would be great;

 

Note: Tapo C200 supports a micro SD card with up to 128GB capacity, which should be formatted in FAT32, and you need to format the card on the Tapo Camera APP first.

 

You can try with another SD card if possible;

 

And ensure the camera firmware and APP firmware are latest: Tapo C200 1.0.4 & Tapo Camera iOS 1.1.7/Android 1.2.2;

 

May it help. 

 

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Re:Difficulty formatting SD card on Tapo C200 camera
2020-01-16 16:48:55

@Kevin_Z 

Hi thanks for the information. I tried a few things and eventually managed to format a 32gb SD Card. The camera would just not accept the 128gb SD  which is probably faulty.

Are you able to give me a estimate on how long the 32gb will record, I only need 3 or 4 hours.

Thank you

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Re:Difficulty formatting SD card on Tapo C200 camera
2020-01-16 18:22:55

@Foxtrotter 

hi, i found the issue is with the format of the card, bought same as you from amazon, 2 cameras. 2 cards. the cards are exfat not fat 32 which is what the camera will only accpet. Cards returned!

Works fine with fat32 cards.

 

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Re:Difficulty formatting SD card on Tapo C200 camera
2020-01-16 18:47:59

@weefifer Thank you, will probably get. 32gb Card, not sure how to check if it’s fat32. According to their website I should get 96 hours of recording from a 32gb.

Tapo C200. Pan and Tilt. 1080p. Crystal Clear Image. Two-Way Audio. Night Vision. Motion Detection ... recording. Securely store up to 128 GB locally on a microSD card, equal to 384 hours (16 days) of footage ...

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Re:Difficulty formatting SD card on Tapo C200 camera
2020-01-16 18:50:19

@Foxtrotter According to their website should get 96 hours of recording from a 32gb Card 

 

Tapo C200. Pan and Tilt. 1080p. Crystal Clear Image. Two-Way Audio. Night Vision. Motion Detection ... recording. Securely store up to 128 GB locally on a microSD card, equal to 384 hours (16 days) of footage ...

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Re:Difficulty formatting SD card on Tapo C200 camera
2020-01-16 19:19:14

@Foxtrotter  hi, i found out when i tried to format on windows laptop. Yes, it would format, read and write but i noticed at the type is said EXFAT not fat32 so had live chat with tech and they said no it wouldn't work, must be fat32. Hope that helps. My Kingston 64GB card work ok

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Re:Difficulty formatting SD card on Tapo C200 camera
2020-01-21 08:53:42

@weefifer thanks for the tip, you can format an 128gb card on Windows with fat32.

Im in the same situation as you, so I will get back when I have my card formatted 

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Re:Difficulty formatting SD card on Tapo C200 camera
2020-01-21 12:15:05

@billbond4 

hi, yes, a 128gb card can be formatted on windows but only as exfat, it would need to be converted via another program. I ve just stuck with a sandisk 32gb and a kingston 64gb, both work fine.

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Re:Difficulty formatting SD card on Tapo C200 camera
2020-01-22 08:32:03

@weefifer 

I formatted my 128gb card in Windows, using the tool guiformat then I got the tapo camera app to format the card as it didn't recognise it and it said theres an error with my sd card. 

I didn't think I would have to format the card using the tapo app but I had to

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Re:Difficulty formatting SD card on Tapo C200 camera
2020-01-22 08:45:54
I gave up on the 128 and happy with 32gb which gives me 4/5 days of recording. I understand from previous posts that the Kingston 64gb works fine.
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