C200 camera notifications in Tapo app stops at 128

C200 camera notifications in Tapo app stops at 128
C200 camera notifications in Tapo app stops at 128
2020-03-26 09:11:30 - last edited 2020-04-03 05:41:13
Model: Tapo C200
Hardware Version: V1
Firmware Version: 1.0.5

Hi,

 

The C200 detects motion and pushes that to the Tapo app which I have set to only display the notification envelope. However, it appears that after 84 notifications, further notifications are not noted. This happens every day. I have to delete all 84 then the app starts to record more notifications again. Why does it limit itself to 84?

 

Thanks!

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#1
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5 Replies
Re:C200 camera notifications in Tapo app stops at 84
2020-03-27 08:34:10

@Veloblur 

Hi, what's the model number and system version of your phone? What's the Tapo app version and the camera's firmware version? 

 

Please try to use another phone to do a comparison test.  If you just delete some notifications(such as delete 5), can you receive the new notification?

 

Besides, please post the screenshot that shows the notification envelope with 84 notifications.

 

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#2
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Re:C200 camera notifications in Tapo app stops at 128
2020-03-30 08:35:12 - last edited 2020-04-03 05:41:39

@Stella.Q 

 

Sorry my mistake. It is not 84, it is 128 messages. I have attached a screenshot below. Apologies for the size of the picture. I cannot seem to adjust it.

 

The app is 2.1.9 and my phone is Android 9 and is a Motorola G6 Plus. Camera firmware and hardware version was included in my first post.

 

Thanks,

CW

 

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#3
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Re:C200 camera notifications in Tapo app stops at 128
2020-04-03 05:40:44 - last edited 2020-04-03 05:41:53

So Stella, is the max number of messages 128? Thanks.

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#4
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Re:C200 camera notifications in Tapo app stops at 84
2020-08-14 12:28:25
Hi, I am also facing the same issue I cleared all the notification still I am unable to receive the notifications, how can I fix it ? Regards, RK
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#5
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Re:C200 camera notifications in Tapo app stops at 84
2020-08-14 12:28:27
Hi, I am also facing the same issue I cleared all the notification still I am unable to receive the notifications, how can I fix it ? Regards, RK
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#6
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