Unable to connect to the server when fetching the firmware from the web management interface

Unable to connect to the server when fetching the firmware from the web management interface
Unable to connect to the server when fetching the firmware from the web management interface
2020-03-30 06:37:39
Model: Archer C6
Hardware Version: V2
Firmware Version: 1.1.5 Build 20191112 rel.36515(5553)

I'm having trouble logging into the TP-link Cloud and fetching the firmware from the management interface. The TP-link Cloud page is blank in the router's management interface and I also can't verify if there is a firmware update, a message appears saying "unable to connect to the server"

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