Vr400 keeps disconnecting from internet

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.

Vr400 keeps disconnecting from internet

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
28 Reply
Re:Vr400 keeps disconnecting from internet
2020-08-19 10:52:46

@Default-Life 

try this 

Published Date: 2020-06-28 software

 

I am testing it seeing if the problem still exit , some say it is not found on that version

did you try this version?

  0  
  0  
#14
Options
Re:Vr400 keeps disconnecting from internet
2020-08-19 10:59:13

@zageng 

 

problem still persists on this version for me. Router is unusable, tp link support sent me some beta firmware which stabilised the connection, but at 10% of my download speed so that was useless. Retailer I bought it from won't accept it they say I must deal with TP link. I'm fed up of this now, having to using my isp hub now

  0  
  0  
#15
Options
Re:Vr400 keeps disconnecting from internet
2020-08-19 15:50:26

@zageng 

Yes I tried the problem still exists. Archer_VR400(EU)V2_200706

I am connected with ethernet. There is no problem when wifi is turned off. I tried it on another computer and the same happened.

The connection drops for 5-10 seconds and gives "Please configure your DNS manually" error.

  0  
  0  
#16
Options
Re:Vr400 keeps disconnecting from internet
2020-08-19 16:37:50

@Default-Life 

my problem was connection goes off and I had to restart the router so it obtain new IP 

would you please verify again clearly your problem and what version of router you are using 

  0  
  0  
#17
Options
Re:Vr400 keeps disconnecting from internet
2020-08-19 19:21:58

@Saydon 

Model: Archer VR400

Hardware Version: V2

 

 

  0  
  0  
#18
Options
Re:Vr400 keeps disconnecting from internet
2020-08-19 19:23:46

@zageng 

What is written on the modem interface when the connection is lost.

  0  
  0  
#19
Options
Re:Vr400 keeps disconnecting from internet
2020-08-19 19:38:00

@Default-Life 

to be honest i didn't notice that i always go to advanced setion and that is the my post about that issue

 

 

https://community.tp-link.com/en/home/forum/topic/222550?replyId=479078

  0  
  0  
#20
Options
Re:Vr400 keeps disconnecting from internet
2020-08-19 19:53:26

@zageng 

By the way, I sent the device for warranty they replaced it with a new one. The same problem happened in this.

i will send again because I believe there is something wrong with the device.

  0  
  0  
#21
Options
Re:Vr400 keeps disconnecting from internet
2020-08-19 21:42:46

@Default-Life 

new update for the latest .6 firmware

connection lost and didn't reconnect till i restarted the device , iam actually getting nervous

i contacted my neighbour having same internet from same isp with his installed huawei router and didn't have that issue

 

 

 

 

  0  
  0  
#22
Options
Re:Vr400 keeps disconnecting from internet
2020-08-19 21:56:03

@Default-Life 

 

 

  0  
  0  
#23
Options
Related Articles