I would like to unable 5 ghz band (tp-link archer c5 ac1200)

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I would like to unable 5 ghz band (tp-link archer c5 ac1200)

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
I would like to unable 5 ghz band (tp-link archer c5 ac1200)
I would like to unable 5 ghz band (tp-link archer c5 ac1200)
2020-06-07 20:10:09

 

Hi all,

I have tp-link archer c5 ac1200 wifi router. I would like to unable 5 ghz wireless radio

If I turn it off in the wireless setting menu. it automatically turns on the 5 ghz band within a short time.

Can anyone help me?

Thx.

BR. Gabor

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8 Reply
Re:I would like to unable 5 ghz band (tp-link archer c5 ac1200)
2020-06-08 03:05:28

@acher 

 

What is the hardware version of your Archer C5? Is it V2 or V4?

 

When you disable the 5G wireless broadcast, did you reboot the router on its web UI?

 

If it will be enabled automatically again, is there any special operation you did on the router, like a reboot?

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Re:I would like to unable 5 ghz band (tp-link archer c5 ac1200)
2020-06-08 06:39:16

@Solla-topee 

 

Hi,

Hardware is V4 ("Firmware Version:3.16.0 0.9.1 v600c.0 Build 190815 Rel.34526n Hardware Version:Archer C5 v4 00000004")

 

Yes I used the reboot button. (I saved the change - "save" button - and then used the "reboot" button. In this case it restarted 5 ghz immediately.

 

I also tried not using the "reboot" button in this case the 5ghz restarted after 1-2 hours.

 

 

I did other operations just turned off the 5 GHz band.

 

Thanks

BR.

Gabor

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Re:I would like to unable 5 ghz band (tp-link archer c5 ac1200)
2020-06-08 07:32:28

@acher 

 

Hello, thanks for the detailed information.

 

Archer C5 V4 seems a customized version for Service Providers in the local market, which means the firmware of the router might be self-designed by your ISP.

 

Generally, the support for this customized version will be covered by your ISP, and we suggest you contact your ISP first to check if there is any limitation on the firmware.

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Re:I would like to unable 5 ghz band (tp-link archer c5 ac1200)
2020-06-08 12:59:46

@Solla-topee 

 

Hi

thank you quick answer.

 

The wifi router is not an ISP device. It was bought in a retail store.

 

It is "2nd" wifi router in house. 

This is wifi router receives the input signal from an TP-Link TL-SG1005D switch

Thanks

BR.

Gabor

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Re:I would like to unable 5 ghz band (tp-link archer c5 ac1200)
2020-06-09 00:55:49

@acher 

 

Hello Gabor, if this is the case, I will forward your case to the tech support team and they will help follow up via email, please check your email box later.

 

Thanks.

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Re:I would like to unable 5 ghz band (tp-link archer c5 ac1200)
2020-07-09 13:27:52 - last edited 2020-07-09 13:35:50

@Solla-topee Hi all of TP Link team,

 

I have had same problem as Gabor. When I turned off 5GHz band so It started automatically within 1-2hour. Any idea how to fix it?

 

My router is Archer C5 V4 (bought in retail) with latest version of FW Archer C5_V4_191107.

 

THX

Stan

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#7
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Re:I would like to unable 5 ghz band (tp-link archer c5 ac1200)
2020-07-09 17:40:38

@Stanl3y 

Hi, 

My problem was solved.

I had to upgrade router's driver

BR. 

Gábor

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Re:I would like to unable 5 ghz band (tp-link archer c5 ac1200)
2020-07-13 04:53:39

@acher 

 

Hi Gabor,

 

please, can you write me how you upgraded driver / firmware in your router and which version of driver / firmware you used?

As I wrote above, my router has used latest firmware and issue has still presented on this.

 

THX

Stan

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