TP TPMR6400 Keeps dropping LTE Connection

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TP TPMR6400 Keeps dropping LTE Connection
TP TPMR6400 Keeps dropping LTE Connection
2020-06-15 07:09:37 - last edited 2020-06-15 11:27:35
Model: TL-MR6400
Hardware Version: V4
Firmware Version: 1.16.0 0.9.1 v0001.0 Build 191223 Rel.66638n

Hi there, i find this modem keeps dropping 4g/lte signal after a few hours. Unfortunately it is installed in remote location, so i can not get log file etc without going there again. I have tried two different ISP's and get same result. Latest FW was checked.

 

Have set up many modems in past and never struggled so much. Looking at forum this is a common issue, and i see no posted solutions.

 

I think I will buy another modem and return TP-Link to Takealot.

 

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Re:TP TPMR6400 Keeps dropping LTE Connection
2020-06-15 10:00:41 - last edited 2020-06-15 11:28:10

@CraigBoswell UPDATE:

I got the remote router going again by a power reset. It seems that the APN settings get confused.

I have now deleted all other APN settings, and hope this will work better. I suspect there is a bug somewhere in APN.

I would like to know if it is worth relashing the FW, even though it seems I have latest version.

Would really appreciate assistance from Tp Link, as I really like the features of this device, but it is frustrating me too much with this connection issue.

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Re:TP TPMR6400 Keeps dropping LTE Connection
2020-06-15 11:26:00 - last edited 2020-06-15 11:28:30

@CraigBoswell I would like to install the FW from Support, but concerned as it looks like an older version.

If someone at support could please confirm if I should proceed with this option.

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