Hi,
I purchased an Archer MR600 from a local retail store, which had previously been tested by another customer who had returned it back to the store.
Now when I try to activate the TP-Link Cloud account of my new device, it tells me that the router is already bound to another TP-Link ID.
How can I unbind the router from the previous account in order to complete the binding process for my own account?
Hi All,
If you happen to see the following notification when trying to bind the router to your TP-Link ID,
Please refer to the following suggestions:
1. A factory reset would always be the first way to unbind it from the previous email.
(Normally, for the factory reset, you are supposed to hold the reset pinhole for 10s, then you will see all the lights turn off then back on)
2. if a factory reset failed, please send me a private message with the following information: the MAC address of the modem( on the back label); the SN number, and the correct email address you wish to bind.
And another issue about TP-Link ID you might have, We understand there are times where you want your TP-Link account deleted, along with any information associated with the account. the following link will provide the detail instruction about how to delete your TP-Link ID-How can I delete my TP-Link cloud account?
Please note: When you delete your cloud account (e.g. Tether, Deco, Kasa, Tapo, tpCamera, Forum ID etc.), you will permanently lose all metadata that is associated with the cloud resources, and you will no longer be able to revert them or restore any cloud-specific metadata even if you re-register the cloud again with the same cloud account credentials.
Thank you!
Hi All,
If you happen to see the following notification when trying to bind the router to your TP-Link ID,
Please refer to the following suggestions:
1. A factory reset would always be the first way to unbind it from the previous email.
(Normally, for the factory reset, you are supposed to hold the reset pinhole for 10s, then you will see all the lights turn off then back on)
2. if a factory reset failed, please send me a private message with the following information: the MAC address of the modem( on the back label); the SN number, and the correct email address you wish to bind.
And another issue about TP-Link ID you might have, We understand there are times where you want your TP-Link account deleted, along with any information associated with the account. the following link will provide the detail instruction about how to delete your TP-Link ID-How can I delete my TP-Link cloud account?
Please note: When you delete your cloud account (e.g. Tether, Deco, Kasa, Tapo, tpCamera, Forum ID etc.), you will permanently lose all metadata that is associated with the cloud resources, and you will no longer be able to revert them or restore any cloud-specific metadata even if you re-register the cloud again with the same cloud account credentials.
Thank you!
