Deco X60 boot loop

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Deco X60 boot loop

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16 Reply
Re:Deco X60 boot loop
2021-01-28 15:22:37

Has anyone been able to resolve this issue? Experiencing the same exact problem as OP. 

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#13
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Re:Deco X60 boot loop
2021-01-28 19:54:59 - last edited 2021-01-28 19:55:37

Same problem here... I find that if I let the offending unit sit unplugged for 15+ minutes, it comes back, sometimes with a blinking blue light but still can't be found.  If I wait 5 minutes, it sits in the endless boot loop.

I'll be returning mine.  Sounds like kinks haven't been worked out of this model.

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#14
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Re:Deco X60 boot loop
2021-02-05 17:03:50

Support was initially decent in responding through email. Went back and forth as they asked for videos, device and purchase information. After submitting everything they asked for, support has gone slient for the past 4 days and refuse to respond to any emails.

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#15
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Re:Deco X60 boot loop
2021-02-07 03:39:12

@NolBiWan 

Hi, Thank you very much for your kind reply.

Please have a check of your private message and we have notified the related support to speed up the process.

Thanks a lot for your understanding and support.

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#16
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Re:Deco X60 boot loop
2021-06-05 20:24:19

Has anyone got a solution for this? Or is the current process e-mailing a video to TP-Link?

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#17
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Re:Deco X60 boot loop
2021-06-07 07:37:46

@EdHayes3 

Hi, I got the email and please refer to the detailed instructions on the email.

If anyone had the same issue about loop reboot on Deco X60 or any other models, please refer to the recommended solution here:

https://community.tp-link.com/en/home/forum/topic/223216?replyId=552118

Thank you very much.

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#18
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