Is there any firmware available for the XN020-G3v GPON router

Is there any firmware available for the XN020-G3v GPON router
Is there any firmware available for the XN020-G3v GPON router
2020-08-23 18:59:47 - last edited 2020-08-25 03:18:31

My ISP provided me with the XN020-G3v GPON router, but its current firmware has issues with Chromecast and it also gets disconnected from my phone frequently even if I'm close enough to the radio signal.

 

Is there any firmware update available for this model?

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7 Reply
Re:Is there any firmware available for the XN020-G3v GPON router
2020-08-25 09:04:49

@delacosta78 

Good day.

Thank you very much for your time and patience.

Since it is a customized model for the local service providers, normally the firmware would be updated by the ISP automatically.

So if possible, please have a check with your service provider to see if there is any firmware upgrade.

 

Thank you!

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Re:Is there any firmware available for the XN020-G3v GPON router
2020-08-25 15:13:35 - last edited 2020-08-25 15:15:14

Hello and thank you for your reply.

 

I don't think it has been customized by the ISP, they just put the username and password for the PPoE and that's it, everything else it's just like TP-Link implemented in the product, that's why a firmware update provided by TP-Link can be apply without affecting the ISP information.

 

I'm really suffering by the problems I already mention and they don't have anything to do with it, I already asked.

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Re:Is there any firmware available for the XN020-G3v GPON router
2020-08-28 13:50:33

@delacosta78 hi, even i am facing the same issue. I have posted one question regarding the same model. Did u get any fix? Did you modem pages shows "for tp-link debug " like message?

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Re:Is there any firmware available for the XN020-G3v GPON router
2020-08-28 17:07:12

Hello @sathuvish

 

Did u get any fix?

 

Nothing, I'm still facing the issues I explained in my initial commentary.

 

Did you modem pages shows "for tp-link debug " like message?

 

No, I don't see that on my end.

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Re:Is there any firmware available for the XN020-G3v GPON router
2020-08-30 01:06:49

@delacosta78 @sathuvish 

Good day,

Thank you very much for your time and patience.

May I know where are you located and who is your internet service provider?

And are your XN020-G3v GPON routers all given by the ISP?

Later, I could check with the local support to see if they could provide any help;

Thank you very much.

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Re:Is there any firmware available for the XN020-G3v GPON router
2020-08-30 01:16:55

May I know where are you located and who is your internet service provider?

 

I live in Colombia and my ISP is called CABLETELCO.

 

And are your XN020-G3v GPON routers all given by the ISP?

 

Yes.

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Re:Is there any firmware available for the XN020-G3v GPON router
2020-09-16 00:38:27 - last edited 2020-09-16 00:39:02

Hello @Sunshine 

 

Were you able to get in contact with my ISP provider?

 

I really need a firmware update!, I want to be able to use my chromecast device, I've been unable to use it ever since I got this modem, please!!!.

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