VPN Server missing on C80

Re:VPN Server missing on C80
2021-05-28 08:23:51 - last edited 2021-12-02 11:15:14

@Jeison_Parra 

 

Is the C80 working as the main router in the network? Who is your ISP, and what is the WAN connection type on the C80?

 

Was the TikTok application and those websites working properly with the old router? You can try to clone the old router's WAN MAC address to the C80 if that router is still available.

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Re:VPN Server missing on C80
2021-05-28 15:07:27 - last edited 2021-12-02 11:15:14

@Kevin_Z I have internet from Movistar, the Archer c80 router is the main one.  previously I had an Archer c60 working perfectly, when I changed it for the Archer c80 it will no longer load the tiktok and the other pages

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Re:VPN Server missing on C80
2021-05-28 15:11:48 - last edited 2021-12-02 11:15:14

@Kevin_Z this problem only happens to me on the WiFi network

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Re:VPN Server missing on C80
2021-06-01 02:31:14 - last edited 2021-12-02 11:15:14

@Jeison_Parra 

 

To locate this issue and try to fix it, we would like to follow up on your case via email. Please check your inbox and provide the information that we need.

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Re:VPN Server missing on C80
2021-06-01 12:26:01 - last edited 2021-12-02 11:15:14

Kevin_z

 

still no response on the VPN update??  WoW

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Re:VPN Server missing on C80
2021-06-01 16:46:28 - last edited 2021-12-02 11:15:14

@Kevin_Z 

 

Why are you avoiding the issue of VPN Server being missing from the C80 router?

 

Yet, you have time to answer other people on other unrelated questions.
 

PATHETIC!

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Re:VPN Server missing on C80
2021-06-02 06:16:32 - last edited 2021-12-02 11:15:14

@Joshua_G  @Joe77 

 

Hi, as stated before, your request had been forwarded it to the related department. However, we cannot guarantee now whether the VPN feature will be added on the current C80 hardware, as it will depend on the chip or memory, or other hardware limitation, but we don't know much more.  

 

If you do need this VPN feature urgently, it is suggested to contact the reseller or the local tech support to check if they can replace it with a model that already support it.

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Re:VPN Server missing on C80
2021-06-02 16:56:51 - last edited 2021-12-02 11:15:14

@Kevin_Z 

 

hi

it to late for the re seller take it back I think TP-LINK should reimburse us or replace the router the router for bad advertisement 

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Re:VPN Server missing on C80
2021-06-03 05:42:22 - last edited 2021-12-02 11:15:14

@Joe77 

 

Have you confirmed or discussed this with the local tech support? Please contact them for more suggestions, thanks.

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Re:VPN Server missing on C80
2021-06-03 12:17:11 - last edited 2021-12-02 11:15:14

@Kevin_Z 

 

no i haven talk to tech support, you said there was going to be and update vpn firmware last year. what tech support going do for me?? So i think there should be recall on c80 router.

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