ISP Username/password problems

ISP Username/password problems
ISP Username/password problems
2013-02-08 03:47:29
Region : UnitedKingdom

Model : TD-W8960N

Hardware Version : V3

Firmware Version : Latest

ISP : Plusnet


After having worked OK for several months suddenly disconnected from the internet.

I have tried various formats for "username" including the my actual Plusnet username, my full email address, and the one mentioned by Plusnet (username followed by "@plusdsl.net"). none of them work. The VPI VCI are as shown by Plusnet. Any ideas? I am currently using my old router and I therefore know that the password is correct.
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Re:ISP Username/password problems
2013-02-08 04:45:48
Hi

Have you tried setting "Authentication Type" to CHAP?

Also, I know you said you've setup VPI/VCI as per PlusNet but just for belt and braces, they should be set to 0 and 38 respectively.

Hope that's of some help.

Abba The Horse
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