When connected to extender shows no internet connection and when connect to main router there’s WiFi

When connected to extender shows no internet connection and when connect to main router there’s WiFi
When connected to extender shows no internet connection and when connect to main router there’s WiFi
2020-11-14 21:18:15 - last edited 2020-11-17 07:27:38
Model: RE450
Hardware Version: V3
Firmware Version:

Hello I recently got a range extender RE450 amd since yesterday when I connect to my extender it does not connect in settings it shows that there is no internet connection I can't search anything and when I connect to my main router there is WiFi so then I rested my extender and tried to connect again but still doesn't work whenever I connect it shows no internet connection but when I connect to my router I have WiFi so I don't really know what the problem is could someone please tell me the problem and how to resolve it 

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Re:When connected to extender shows no internet connection and when connect to main router there’s WiFi-Solution
2020-11-17 07:27:27 - last edited 2020-11-17 07:27:38

@veemart 

Good day,

Sorry for the delay.

May I know the model number of your home router?

And after the setup, did the 2.4ghz and 5ghz lit up on the RE450?

Could you please help me check the IP address when it is connected to the RE450 but no internet?

and have you seen this link: https://community.tp-link.com/en/home/forum/topic/198516

Thank you very much.

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Re:When connected to extender shows no internet connection and when connect to main router there’s WiFi-Solution
2020-11-17 07:27:27 - last edited 2020-11-17 07:27:38

@veemart 

Good day,

Sorry for the delay.

May I know the model number of your home router?

And after the setup, did the 2.4ghz and 5ghz lit up on the RE450?

Could you please help me check the IP address when it is connected to the RE450 but no internet?

and have you seen this link: https://community.tp-link.com/en/home/forum/topic/198516

Thank you very much.

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