Damaged refurbished Product With different adapter specification Sent in Warranty Period

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Damaged refurbished Product With different adapter specification Sent in Warranty Period

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Damaged refurbished Product With different adapter specification Sent in Warranty Period
Damaged refurbished Product With different adapter specification Sent in Warranty Period
2020-11-18 04:55:27 - last edited 2023-07-13 03:42:09
Model: TL-WR941HP  
Hardware Version: V2
Firmware Version:

TP Link India support team sent me damaged refurbished Product With different adapter specification during warranty period very worst experience with TP-Link India after sales Support

 

As per the Specification the router needs 12 V ⎓ 1.5 A adapter but team has sent 12 V ⎓ 1 A adapter and damaged antenna now product is non useful.

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Re:Damaged refurbished Product With different adapter specification Sent in Warranty Period
2020-11-26 05:58:35 - last edited 2023-07-13 03:42:00

@Divyang 

 

Hello, we are sorry to know this.

 

While it is suggested to contact the local support team again if the replacement is not working properly:

https://www.tp-link.com/en/support/contact-technical-support/#Hotline-Support

 

Thank you for your understanding.

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