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Damaged refurbished Product With different adapter specification Sent in Warranty Period

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Damaged refurbished Product With different adapter specification Sent in Warranty Period

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
Damaged refurbished Product With different adapter specification Sent in Warranty Period
Damaged refurbished Product With different adapter specification Sent in Warranty Period
2020-11-18 04:55:27 - last edited 2023-07-13 03:42:09
Model: TL-WR941HP  
Hardware Version: V2
Firmware Version:

TP Link India support team sent me damaged refurbished Product With different adapter specification during warranty period very worst experience with TP-Link India after sales Support

 

As per the Specification the router needs 12 V ⎓ 1.5 A adapter but team has sent 12 V ⎓ 1 A adapter and damaged antenna now product is non useful.

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Re:Damaged refurbished Product With different adapter specification Sent in Warranty Period
2020-11-26 05:58:35 - last edited 2023-07-13 03:42:00

@Divyang 

 

Hello, we are sorry to know this.

 

While it is suggested to contact the local support team again if the replacement is not working properly:

https://www.tp-link.com/en/support/contact-technical-support/#Hotline-Support

 

Thank you for your understanding.

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