M7650 failed to upgrade FW
Hello, Im trying to update my M7650 via usb from 1.1.6 Build 180723 Rel.1022n to newest firmware available - M7650(EU)_V1.1_201110
receive this message
"Update failed. The update file is not suitable for the current firmware."
My Device info
Model: M7650
Firmware Version: 1.1.6 Build 180723 Rel.1022n
Hardware Version: M7650(EU) v1.1
Please, help
Thanks!
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Hi, here is a beta firmware that could help this issue and if you wanna have a try, please leave me a private message;
Thank you very much.
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seems like i need a special software tool to perform software upgrade (mentioned in m7350 modem thread)
called "programtool-simplify v 1.0.4"
does anyone have this ?
If yes, please send it to me to buzov.evgeny@gmail.com
thanks a lot!
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My m7350 is also having a software error, please send me to mail lethang21289@gmail.com. Thanks
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anyone?
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@Evg79 you need to first extract the content of your downloaded zip file and use the other zip file within the downloaded zip file, there's a pdf manual inside you can read it and follow the steps, don't flash the downloaded zip it won't work
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Thank You,
but my error message happen then Im trying to flash correct file M7650(EU) 1.1_1.1.8 Build 201110 Rel.1026n_User.zip
also I noticed that inside this firmware file
compatibility.txt
that contains string
76501002:0
in case of
M7650(EU) 1.1_1.1.8 Build 201110 Rel.1026n_User.zip
but in case of
M7650(EU) 1.1_1.1.6 Build 180723 Rel.1022n_User.zip
compatibility.txt
contains string
76501001:0
also I tried to flash previous M7650(EU)_V1.1_180511 version - succesefully, but again no way to upgrade to 1.1_1.1.8
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Hi,
I have the exact same problem.
Firmware Version: 1.1.6 Build 180723 Rel.1022n
Hardware Version: M7650(EU) v1.1
I'm able to reflash the 1.1.6 without a glitch, but always get the error:
"Update failed. The update file is not suitable for the current firmware."
while flashing "M7650(EU) 1.1_1.1.8 Build 201110 Rel.1026n_User.zip" file.
Regards.
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Daniel
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Kevin_Z
can You, please help us?
thanks!
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Hi, here is a beta firmware that could help this issue and if you wanna have a try, please leave me a private message;
Thank you very much.
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- Report Inappropriate Content
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Hi,
As I emailed you, the link sent was for a totally different device, hence it's not possible to flash my M7650 with it.
EDIT: Ah, I just notced you had replied here, in a PM. I will flash in a minute. Thanks.
Regards.
---
Daniel
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