seems like i need a special software tool to perform software upgrade (mentioned in m7350 modem thread)

called "programtool-simplify v 1.0.4"

does anyone have this ? 

If yes, please send it to me to buzov.evgeny@gmail.com

thanks a lot!

@Evg79 

My m7350 is also having a software error, please send me to mail lethang21289@gmail.com. Thanks

anyone?

@Evg79 you need to first extract the content of your downloaded zip file and use the other zip file within the downloaded zip file, there's a pdf manual inside you can read it and follow the steps, don't flash the downloaded zip it won't work

@sudoranger 

Thank You,

but my error message happen then Im trying to flash correct  file M7650(EU) 1.1_1.1.8 Build 201110 Rel.1026n_User.zip

also I noticed that inside this firmware file

compatibility.txt 

that contains string

76501002:0

in case of 

M7650(EU) 1.1_1.1.8 Build 201110 Rel.1026n_User.zip

but in case of 

M7650(EU) 1.1_1.1.6 Build 180723 Rel.1022n_User.zip

compatibility.txt

contains string  

76501001:0

also I tried to flash previous M7650(EU)_V1.1_180511 version - succesefully, but again no way to upgrade to 1.1_1.1.8

Hi,

 I have the exact same problem.

Firmware Version: 1.1.6 Build 180723 Rel.1022n

Hardware Version: M7650(EU) v1.1

I'm able to reflash the 1.1.6 without a glitch, but always get the error:

"Update failed. The update file is not suitable for the current firmware."

while flashing "M7650(EU) 1.1_1.1.8 Build 201110 Rel.1026n_User.zip" file.

Regards.

---

Daniel

Kevin_Z

can You, please help us?

thanks!

Hi,

As I emailed you, the link sent was for a totally different device, hence it's not possible to flash my M7650 with it.

EDIT: Ah, I just notced you had replied here, in a PM. I will flash in a minute. Thanks.

Regards.

---

Daniel